IICRC Master Certified in Water Damage

Proudly serving Columbus and surrounding areas.

Water Damage: The Definition & The Disaster

As defined by WikipediaWater damage describes a large number of possible losses caused by water intruding where it will enable attack of a material or system by destructive processes such as rotting of wood, growth, rusting of steel, de-laminating of materials such as plywood, and many others.

The damage may be imperceptibly slow and minor such as water spots that could eventually mar a surface, or it may be  instantaneous and catastrophic such as flooding. However fast it occurs, water damage is a major contributor to loss of property.

water damage

An insurance policy may or may not cover the costs associated with water damage and the process of water damage restoration. While a common cause of residential water damage is often the failure of a sump pump, many homeowner’s insurance policies do not cover the associated costs without an addendum which adds to the monthly premium of the policy.

While we are not a personal contributor in defining “water damage” on Wikipedia; please allow us the privilege of further adding to the statement regarding an addendum to your insurance policy. This information is based solely on our past experience and the more than twenty years of responding to water damage in both residential and commercial properties and follows up on the most common question asked in any water damage.

“Does my insurance policy cover this”.

We never tire of the question and understand why it’s asked. Most insurance policies are extremely difficult to decipher in your spare time, even worse during the chaos created in your home or business after the discovery of a water leak or broken supply line affecting your property. Nearly two-thirds of our clients do not know as to whether or not they have insurance for water damage.

Insurance for Water Damage – A Rose by any Other Name

Sewer backup, sewer and drains, sump pump backup – Just a few of the many names that most insurance carriers use when describing the “addendum” or “rider” that provides coverage for water damage caused by these events. Many of these addendum’s carry minimal coverage, some do not provide coverage for damaged personal property at all while some limit your total claim to as little as $2500.00. Keep in mind that there is no coverage provided for water damage caused by seeping or entry through the foundation. The best advice is to contact your agent before you have a potential water damage claim and inquire as to these addendum’s and the coverage amounts available.

Water Damage. Response. Restoration. Guaranteed.

The water damage to your home or business comes in many different forms from a supply line break or sump pump back up to a minor leak undiscovered until the damage has occurred. At iDry Columbus we set out with the mindset of performing restoration differently. Placing an emphasis on continual education in the field of water and mold damage, studying the secondary effects on structure and personal property, and how best to prevent ongoing damage in your home or business.

Raised in Columbus, Ohio, we feel a great sense of pride in providing water damage response and restoration or mold removal services in many of the communities we grew up in. With thousands of restoration projects successfully completed, creating iDry Columbus was a simple decision. It was a way to use the knowledge we’ve gained through experience and education to provide a restoration service the residents and local business owners of central Ohio could be proud of.

From providing onsite same day estimates to utilizing technology in mitigating any damage, it’s doing restoration differently. That’s Guaranteed.

Making the water damage restoration industry what you deserve

We’ve taken a water damage and mold remediation industry that hasn’t changed in years and added an element to it that many franchise companies lack or simply have no desire to perform. It’s a personal touch. The simple desire to do what is right in restoration and what is right for you, your family, or team members and employees. Approach every client with common courtesy. Use our experience and be transparent in everything we do.

It’s possible your facing a disaster yourself right now, don’t let choosing the wrong contractor add to that. As an IICRC Master Certified water damage restoration provider, we take what we do in protecting your home or business seriously and provide restoration services that far exceed what has become the standard level of service. Call us rebels to how it was. Our business lives on each referral and we look forward to earning yours.

Full Service Water Damage Restoration

Guaranteed Service Area

Residential – Commercial – Industrial – Healthcare

Services Available Around the Clock

Experts in Restoration & Prevention of Business Interruption

water damage services
Water Damage Restoration, water damage cleanup
emergency water damage
Certified Specialist in Water Damage and Mold Remediation

Our trained and IICRC certified experts are available 24 hours a day, seven days a week for any emergency water damage repair and water restoration service, minimizing the possibility of secondary damages by utilizing cutting edge technology along with state-of-the-art equipment to dry out and remove excess water and moisture.

Put the Dash technology to use in restoring your home or business.

Transparency in any event. Experience has taught us that by continually refining the cleaning and restoration process of water or mold, nothing is more important than communication and documentation. Whether you’re in Columbus or hundreds of miles away, our software allows for 24/7 review of the updated information on the process of restoring your home or business. *Our software is highly recommended by insurance carrier, adjusters and agents throughout central Ohio.

  • Full loss reporting – Client link and online access for 24/7 review.
  • Dry Track®moisture reports – Transparency in drying.
  • Digital moisture monitoring / Thermal imaging reports.
  • IICRC S-500 equipment recommendations.
  • Automatic tasking of daily work flow.
  • Image reporting – From cause of loss to dry.
  • Journal & summary information posted in real-time.
  • Xactimate Line Item Estimating – Recommended by insurance carriers.

Filing an insurance claim? Protect yourself, your home, or your business and ensure that you have the proper documentation. Pictures are the most important and should clearly identify the cause of loss and ensuing damages at a minimum. Do not discard any personal property without the approval of your insurance carrier and never sign a contract without an upfront written estimate. It’s your right under Ohio law. * Consumer Sales Practices Act

Understand why knowledge makes a difference in water damage response.

Sudden water supply line breaks, sump pump backups, toilet overflows, flooded basements and the like often affect and damage porous building materials in a matter of minutes. Molds can form in a matter of days and a matter of hours under the right conditions.

With that in mind, time is of the essence and delays impact the ability of mitigating any damage as well as the time needed to restore your home or business. In fact, timing is a factor in the classification of water along with its ability to change that classification the longer over extended periods of time.

For your convenience and knowledge, let’s discuss those classifications as defined by the International Institute of Cleaning & Restoration.

Per the IICRC’s S-500 published standard, water damage has been further defined into three distinct categories:

  • Category 1 – Industry Referred to as “clean water.”
    • Defined as water resulting from a clean and sanitary source, such as sink faucets, toilet tanks, drinking fountains, etc. *Time and contact with building contaminants can quickly degrade a category one water loss to category two and beyond.
  • Category 2. Industry referred to as “gray water.”
    • Defined as having some level of contaminants that can or may cause illness or discomfort if ingested. Examples often include dishwasher or washing machine overflows, backup from sink drains, and toilet overflow with some urine but not feces. *As with category one, time and contact can further degrade the definition to a category three.
  • Category 3. Industry referred and quite likely everyone else to as “Black Water or Sewage Water”
    • Category three is the worst classification is very damaging and is grossly unsanitary. Potentially causing severe illness or death if ingested. Sources include sewer backup, flooding from rivers or streams, toilet overflow with feces, and stagnant liquid that has begun to support bacterial and microbial growth.

The IICRC publication of standards further defines water damage into classes:

  • Class 1 – Defined a being the lowest and easiest to deal with, this has a slow evaporation rate. Damage to only part of a room or area that was affected, there is little or no wet carpet, and the moisture has only affected materials with a low permeance rate, such as plywood or concrete.
  • Class 2 – Defined as having a fast evaporation rate, this level affects an entire room, carpeting, or carpet padding, the moisture has wicked up the walls at least 12”, and there is water remaining in structural materials.
  • Class 3 – Defined as having the fastest evaporation rate, and ceilings, walls, insulation, carpet, carpet padding, and sub-floors are all saturated.
  • Class 4 – Defined as specialty drying situations, which means there has been enough liquid and time to soak materials with very low permeance, such as hardwood, brick, or stone. *Many crawlspace areas would fall into this class as well.
What this all means to you – Water Damage Cleanup near you and here for you.

The team members of iDry Columbus, LLC provide emergency services 24 hours a day, seven days a week to residential and commercial properties throughout Columbus, Ohio and the entire Central Ohio area.

Regardless of the source of the loss or the size, our certified restoration teams are equipped with the latest in water damage education and technology to provide hands-on expertise ensuring the most efficient and fastest path back to normal. We have the capability and availability to respond to any call at any time and are prepared to start cleanup and restoration services immediately.

As a preferred contractor, we work with all major insurance companies and provide all the essential documentation that is required to file an insurance claim. Regardless of the carrier, agent or adjuster, we will work for you and we guarantee that.

Emergency Response Services – Guaranteed Service Area 

Emergency water damage, flood water extraction, and mold damage services available around the clock and around the state. Rest assured if you need an expert available at 2 am, your call will be answered and service will be on the way.

We take great pride in the fact that our services are ranked and reviewed highly throughout Columbus and surrounding communities. We’ve built on our relationships with home and business owners, insurance carriers, adjusters, and agents throughout the state and across the Nation to ensure that your needs are met and every damage claim is prepared, serviced, and resolved quickly.

Large loss Residential – Commercial – Industrial – Healthcare

Water damage cleanup and restoration services available 24/7 Nationwide

Free Water Damage Property Inspection

Water Damage Restoration – Mold Inspection and Testing – Mold Removal – Cleaning & Disinfection Services