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Expert Restoration Company in Lancaster, OH: Free Estimates

Trusted Property Restoration Services in Lancaster

At iDry Columbus, we specialize in water damage restoration, mold remediation, flood recovery, odor removal, and trauma cleanup. Our certified team is available 24/7 to restore your property quickly and effectively.

Why Choose Us?

  • Rapid response for emergencies
  • Advanced tools and techniques
  • Customer-first approach

 

Call us today for expert help in Lancaster—your property’s recovery starts here.

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Call 24/7: 614-810-0000

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Reliable Property Damage Restoration Services in Lancaster, Ohio

At iDry Columbus, we are proud to be Lancaster’s trusted partner for expert restoration services. Whether you’re dealing with water damage, mold remediation, or fire recovery, our experienced team is equipped with cutting-edge tools to restore your property efficiently and effectively.

image of the skyline in Lancaster, Ohio

We’re committed to providing top-quality service, ensuring your home or business is restored to its original condition as quickly as possible. From assessment to completion, we handle every project with care, regardless of size or complexity.

Water Damage Restoration Services Near You

Water damage can happen fast, but so can we! From burst pipes to storm floods, iDry Columbus provides Lancaster residents with rapid, effective restoration. Our expert team uses cutting-edge tools to assess, extract, dry, and restore your property.

We ensure a seamless process for getting your home or business back to normal. Learn more about our Water Damage Restoration Services, or call us 24/7 for immediate help.

Recovering from Fire Damage: How We Can Help

Fires can leave behind devastating damage. At iDry Columbus, we understand the urgency of restoring your home or business to its pre-fire state. From smoke and soot cleanup to structural repairs, our experts are here to help.

Contact us today to discover how we can bring your property back to life with our Fire Damage Restoration Services.

Expert Mold Remediation for Your Home or Business

Mold thrives in Lancaster’s humid climate, but it doesn’t have to take over your property. iDry Columbus specializes in safe and effective mold removal to protect your health and prevent further growth.

Our services include thorough inspections, spore removal, and long-term moisture management solutions. Need help with mold? Explore our Mold Remediation Services or call now for a free inspection.

Why Trust iDry Columbus for Restoration Services?

Our team is highly trained in handling restoration projects, from water damage to fire damage and mold remediation. We offer fast, reliable, and efficient services to help you in your time of need. Our 24/7 emergency water damage cleanup ensures we can always assist you.

Choosing iDry Columbus means choosing a quality and dedicated service. Whether you need water damage, fire cleanup, or mold removal, we have the expertise to do the job right. Trust iDry Columbus for all your restoration needs and see the difference our commitment to quality and customer service makes.

Frequently Asked Questions

To help you make informed decisions about your restoration needs, we’ve compiled answers to the most commonly asked questions about our services in Lancaster, Ohio. If you need further assistance, don’t hesitate to contact us!

How quickly can iDry Columbus respond to my call?

What is iDry Columbus’s response time for emergencies?

We offer a rapid response service and aim to be on-site during emergencies within an hour of your call. Our response time may vary slightly based on your location and the severity of the situation, but we prioritize timely action to minimize damage.

Does insurance cover your services?

Are iDry Columbus services covered by insurance providers?

Most of our restoration services, including water damage restoration and fire cleanup, are covered by insurance. We work closely with major insurance providers and assist you in streamlining the claims process to reduce stress.

Do you offer free estimates?

Can I request a free estimate from iDry Columbus?

Absolutely. We provide free, no-obligation estimates for all our restoration services. This allows you to make informed decisions and understand the scope of the work before proceeding.

How do I schedule a restoration service with iDry Columbus?

What’s the process for booking a service with iDry Columbus?

Scheduling is simple: call us 24/7 at 614-810-0000, fill out the contact form on our website, or email us. Our team will respond quickly to assess your needs and schedule your service.

Does iDry Columbus work with commercial properties?

Does iDry Columbus handle restoration for businesses?

Yes, we provide restoration services for both residential and commercial properties. From small offices to large commercial facilities, we’re equipped to manage restoration projects of all sizes.

How can I prevent mold growth after water damage?

What steps can help stop mold after water damage?

The best way to prevent mold growth is to act quickly. Call iDry Columbus to extract water, dry the affected area, and sanitize thoroughly. We also identify and address moisture sources to prevent future mold issues.

Why should I choose iDry Columbus over other restoration companies?

What makes iDry Columbus stand out from competitors?

Our commitment to excellence, 24/7 availability, and personalized customer service set us apart. We combine cutting-edge technology with experienced professionals to provide reliable, efficient restoration services.

What areas in Lancaster do you service specifically?

How does iDry Columbus handle storm damage recovery?

Our team is experienced in restoring properties damaged by severe weather. We address water intrusion, structural damage, and debris cleanup to efficiently restore your property to pre-damage condition.

See Why Our Clients Trust iDry Columbus for Restoration Services

At iDry Columbus, we pride ourselves on delivering exceptional restoration services. But don’t just take our word for it—hear directly from our satisfied customers. These reviews highlight our commitment to quality, reliability, and customer satisfaction.

Robert M.Robert M. ★★★★★ The interaction I had with iDryColumbus may well have been one of the best experiences with any contractor that has ever done work in my home.My initial engagement with iDry Columbus began very positively when Curtis Teets, the company owner, came to my home to assess mold damage. Curtis has a very engaging and winning personality. His genuine desire to please the customer was evident from our very first encounter.After the work had begun on my property, it was very reassuring to see Curtis' commitment to overseeing the job progress first hand. He was on-site often, monitoring the work as it progressed making sure that the work was in alignment not only with my expectations, but his as well.iDry Columbus utilizes Xactimate quotes, which I later discovered are known within the restoration industry for their precision in detailed cost breakdowns of expenses. And, as I was to find out later, this aided greatly to recovery of cost through my insurance company.One entirely unanticipated benefit I received from Curtis was his willingness to engage with my insurance company to recover as many of my expenses as I was entitled to. And, as it turned out, this was not an easy task, but Curtis dogged it persistently until I finally received reimbursement. I am not sure how successful I would have had I been left to pursue this by myself - or if I would have been successful at all !I would be entirely remiss if I did not I did not give immense credit to the 'other half ' of the iDry team. And that would be to Curtis' wife, and company receptionist, Cathryn. I had several very positive and cordial interactions with Cathryn. Her genuine friendly personality and professionalism was beyond compare and she was the cherry on top of the whole experience.Finally, I would just like to say that by the completion of my project with iDry Columbus I felt as though the entire transaction had occurred among friends, rather than having been a business arrangement; and who could ask for any more than that !Kendra T.Kendra T. ★★★★★ Curtis and Cathryn were a god send for our family. We found water damage and mold from a broken drain pipe in our kitchen and they came out the next day, put us on the emergency service schedule and remediated our issue in a timely manner. I have nothing but good things to say about this company. They went above and beyond our expectations and cannot recommend them enough!!stacy C.stacy C. ★★★★★ We would like to highly recommend iDry Columbus to anyone who needs help with attic mold in their home or property. They came in after we used another company that we were not happy with. iDry was great! They were professional, timely, considerate and made sure they did the job right. We were very happy with the results and their service. Thank you iDry!David & Stacy ConnellyJessica D.Jessica D. ★★★★★ I had an amazing experience with iDry! Curtis, in particular, was incredible—he’s not only professional but also incredibly knowledgeable when it comes to all things repair-related. He quickly diagnosed multiple issues and, most impressively, offered solutions that were thoughtful, non-invasive, and never unnecessary. It’s rare to find someone who genuinely cares about doing the job right without pushing extra services. Highly recommend iDry and Curtis for anyone looking for honest, expert-level serviceTeri C.Teri C. ★★★★★ I used iDry Columbus when I had a blockage in my main stack that resulted in an awful overflow of sewage and water covering at least half of my basement, inclusive of a bathroom, storage room, a carpeted hallway, and a carpeted family room. I was very distraught about the situation and had no clue who to call. I did a Google search and found iDry to have so many positive reviews and comments that I felt good about contacting them for an estimate. When I called, they answered right away (which is nice to not get voice-mail these days). Cathryn was very knowledgeable and reassuring. She asked me questions about my situation and explained exactly how, why, and what they would do to rectify everything. She scheduled a time with me for them to come the next day to look at it and give me an estimate. They showed up on time and inspected everything and explained to me what they would need to do to remove all the overflow material and remediate the mold it caused. The estimate they gave me was created using the same software program that the insurance companies use, which is very helpful when it comes to submitting a claim. They gave me the estimate to basically "deconstruct" and I asked them to also give me an estimate to "reconstruct". They came the very next day and started the process. After all was said and done, they removed all of the overflow material, removed the drywall bathroom walls and any affected wood studs, removed all of the damaged carpet, and remediated all resulting mold. I went on to hire them to also reconstruct the bathroom walls, place waterproof tiling in the bathroom and hallway, and replace the carpet in the family room. They helped me go through and dispose of all of the damaged items in my storage room, move everything remaining out of harm's way, and had to totally move everything in the family room to replace the carpeting. They went above and beyond - they were always doing extra little things to be helpful and make things perfect. They made sure everything was put back in its place and would always comment that they would never do anything different than how they would do things in their own home. My experience with this whole situation could have been a nightmare, but they took a bad situation and made the best of it. They said they really enjoy, and actually get great satisfaction from, helping people in these types of times of need and restoring their lives back to normal. They were always very courteous and professional. When you have people working in your home for days, it's important to trust them them and feel comfortable. They couldn't have been more friendly and accommodating.Beth S.Beth S. ★★★★★ iDry was instrumental in clearing our new home from the prior kitty residency. I have a very sensitive nose and really appreciated their quick and efficient service. The house smells new !Katrina F.Katrina F. ★★★★★ 5-star service! Catherine was very helpful listening to my issue and helping me to get a provider out to my property that day! What honest people and excellent service in a faith based business! I cannot recommend this company highly enough! Thankfully, no further water intrusion or mold was found, but I have now found a company that I trust in a very reputable way!Nancy A.Nancy A. ★★★★★ I contacted iDry for an estimate for mold remediation and water damage in our basement. They came out quickly, provided honest feedback to what needed and did not need done. Curtis and Cathryn were very thorough in their inspection. Curtis explained everything he was doing as he was inspecting the areas in question. Once they began the job, they were very informational when they'd be arriving/leaving and were quick to respond to texts/emails. They completed mold remediation in a bedroom and bathroom, and were very respectful of our space. Curtis and another gentleman moved all furniture and belongings (and there was a lot) in the basement to pull up the carpet and replace with vinyl laminate flooring, as well as set up the carpeting for the basement steps. Curtis also alerted me to a sump pump issue in the laundry room, and I was thankful for that as well. IDry provided excellent, quality work and I would use them again and highly recommend their services. I truly believe high quality work is a mark of their business and their customer service was beyond amazing!Kevin Kemp (Big Dog D.Kevin Kemp (Big Dog D. ★★★★★ House is listed. Buyer asked for a cleaning. We had an elderly cat that missed the box before she passed. Curtis came in and identified the area, cleaned and sealed the basement.Came back when I found another spot in an unique location. I highly recommend them. The house is completely odor free.Chelsea A.Chelsea A. ★★★★★ If I could give 100 stars I would! Cathy and Curtis are absolutely AMAZING. Everything you could ask for and a family owned business?! Sign me up! We had some mold issues pop up in our attic on an inspection report during the sale of our home. We had 3 different companies come out to provide an evaluation for us. The quote was free, they were right on time and super communicative! Cathy personally called me throughout the process and kept me updated every step of the way. They went well above and beyond my expectations and were some of the nicest people I have ever met. They truly make you feel like the most important person to them and as someone who deals with contractors every day, I can honestly say I was so impressed by their professionalism, attention to detail and quality of work. Just all around kind, genuine people. Plus they were the least expensive of all the quotes we got! Now that is almost impossible to come by. Call them Call them Call them, you will not be disappointed!!!Brian C.Brian C. ★★★★★ Curtis was really accommodating and made time to come out and inspect some water damage a bit last minute. On the day of the fix he kept me updated on their progress and made sure to finish in a timely manner. Overall very satisfied with their work, and would recommend again.Erika S.Erika S. ★★★★★ Extremely impressed and pleased with this company. They went above what was expected to inspect and remediate mold in our closet and help us with other issues that we had questions with around our house. Knowledgable, prompt, and kind to work with.Jessica L.Jessica L. ★★★★★ We called iDry for a home inspection before purchasing, and we couldn’t be more impressed. Curtis is exceptionally knowledgeable about mold prevention and safety, and he was incredibly helpful. I highly recommend this business. It is rare to find a service this outstanding.caleb S.caleb S. ★★★★★ Curtis was professional and helpful throughout the process. He handled everything smoothly and made sure my needs were met. I would definitely recommend his service!Haley S.Haley S. ★★★★★ Kathy and Curtis were very helpful and kind. I called at 6:30am, because I was so scared we had a mold problem in our new house after discovering some blackened wood behind our drywall. They picked up the phone promptly and got someone out to look at our issue the same day. They showed care and concern that we had small children in the house and wanted to solve our problem asap. The area ended up being small enough that we could remediate it ourselves. Curtis was honest and upfront about this. They recommended products for us to use, and followed up with information and references to help us. Although we didn't end up needing their services, they were wonderful.Sheila E.Sheila E. ★★★★★ Cathryn and Curtis were very attentive and caring of my water issue in my new home. Very honest people. They spent over an hour to make sure I had no issues following a leak. They were so kind and caring. I highly recommend them. They found no issues and was very honest! Thank You.Dennis M.Dennis M. ★★★★★ We had a musty smell in our basement and I called Chad at IDry. He referred us to a company that was excellent and cleaned out our drains. Chad came back and determined the cause was high humidity and recommended a larger dehumidifier. Chad was very prompt, professional and personal. Highly recommend!!Katie C.Katie C. ★★★★★ My dog got sprayed by a skunk and got in the house before I realized what was going on. Despite multiple cleanings, baking soda, bowls of white vinegar, and other remedies, the smell was persisting. I called iDry and they came out quickly and assessed the situation. By that time, the smell had dissipated enough that they did not recommend using ozone as they felt it would only be costing me money for minimal benefit. Instead, they gave me a can of odor removal spray that they use in the cleaning process (for free!) and told me to call them back if the smell persisted. There have been small pockets of smell, but the spray has quickly neutralized them. I'm so grateful to iDry for not trying to upsell something that I wasn't going to need and the team was so kind and compassionate. I know who I'll call in the future if I have any issues! Highly recommend their services.Charlotte T.Charlotte T. ★★★★★ We had a great experience with Curtis and his team. They were highly knowledgeable and patiently explained every step of the repair that would be needed. They even came back for an extra day when the humidity caused longer drying times. Thank you Curtis!Amy H.Amy H. ★★★★★ First off, Cathy and Curtis are the nicest kind hearted people I had the pleasure to meet! The home that I work in has a very large attic that was pretty nasty, Curtis and his crew made it look brand new up there. The 4 days they were here, the temps and humidity were at high levels. They also tarped our garage as a bonus. I highly recommend IDry for your restoration needs! ☺️Kaitlin O.Kaitlin O. ★★★★★ The owner and his wife were extremely professional and kind. They came out the next day and really helped us in a tough situation. 10/10 would recommend!Travis M.Travis M. ★★★★★ Outstanding service from start to finish. The company my insurance sent in first quoted me four times more for the repair. I decided to get a second opinion and thats where I found iDry. Not only did Curtis walk me through the damage, but he even explained my options if I wanted to attempt the cleanup myself. I decided to leave it up to the experts thanks to his friendly and honest approach, and I will always refer business his way from here on out.Lisa D.Lisa D. ★★★★★ My laundry, basement, and a portion of my kitchen flooded or had quite a bit of water due to a washing machine malfunction. On a SUNDAY -Curtis and Cathy came to my home within an hour or so and immediately started to work removing the water, some damaged drywall etc. Very kind, knowledgeable, professional, and the follow-up and monitoring was top notch. Curtis was able to save the wood floor that was impacted by water in my kitchen that spans the entire 1st floor. It took a few weeks to dry but his methodical patience and experience came through. Highly recommend iDry!Daria E.Daria E. ★★★★★ Fast response, thorough, friendly, courteous and accommodating.If their services are needed again, they are my first and only call.Philip W.Philip W. ★★★★☆ Basement flooded after failed sump pump allowed clogged downspout rainwater to invade our basement, A large job well done. I strongly recommend this friendly company to anyone experiencing a mold flooding situation.Eric L.Eric L. ★★★★★ I did a Google Search to find a water/mold restoration company and I lucked into calling the right number. Cathy was a welcoming & warm voice who showed a lot of interest in addressing our problem and making sure someone was available to come out. Curtis was a straight-shooter and quickly determined the best way to remedy our problem (and provide great guidance for how to prevent it from happening again). Highly recommend iDry.Mark H.Mark H. ★★★★★ When you happen upon a flood in your basement what do you do? I had no idea. My first reaction was panic. Went upstairs and all I could remember was ServPro - you know their commercial - like it never even happened. Well, their 24/7 quick response went something like this - we can put you on a waiting list and should be able to get to you in about a month. Nope, that won't work.Did a local search and found IDry Columbus, gave them a call, and on the second ring Cathy answered the phone. Her first response to me was - everything is going to be okay and we'll be out there today, and they were.Curtis, Kevin and team began the process of bringing my basement back to normal. They installed a new sump pump, and within a couple of hours the water was gone and they began their drying process. Over a four day period they came, inspected the progress, repositioned their equipment and applied their mold prevention.Their experience with insurance companies was so helpful to me. I had never put in a homeowners claim before, and they guided me on the process. Besides being experts in what they do, they - all of them - are genuinely good people who care about you and helping you get things back to normal. I'm so very grateful for Cathy, Curtis, Kevin and team. They are masters in their craft and provide noteworthy results.If this happens to you, and I hope it doesn't, call IDry Columbus - they are the best in the business - and they're a local company that's been in business for decades helping people just like me and you.Christian C.Christian C. ★★★★★ Called in the middle of the night because my basement flooded. They were quick to answer and quick to help. I spoke with Kathy who was nothing less than STELLAR. I will 100% use this company in the future.Beverlee R.Beverlee R. ★★★★★ Wonderful people and company. Did an absolutely wonderful job cleaning a difficult messy/hoarding situation. Very kind and supportive.Thank you. These are amazing individuals and company !Nick H.Nick H. ★★★★★ Septic line in the basement burst and these guys got it cleaned up the next morning. They did an efficient and thorough job of cleanup and were extremely professional & polite. Highly recommend!BILLY B.BILLY B. ★★★★★ GoodCharlie B.Charlie B. ★★★★★ My experience with this company was outstanding! A professional crew came in and cleaned and repaired my water damaged bathroom efficiently and effectively.RosieRosie ★★★★★ Curtis and his crew were very professional and cleaned my basement flooding and left it like new. Very easy to work with and told us everything they would do and did it faster than I envisioned. Highly recommended!!Bill T.Bill T. ★★★★★ My family and I have been through many trials and tribulations. Since October we buried our Son and our 18 year old Grandson. I have been in and out of the Hospital x 2. My wife just discharged after 5 weeks + then this sump pump and heavy rain from a week ago that flooded the basement. I contacted 15 different remediation companies to no avail since 23rd March, 2020. Contacted iDry Columbus 28 March, 2020, and to my surprise they responded within 2 hours and are the answer to my prayers. Remarkable company, people, and employees. Electric went out for about 2 hours and they still didn't stop from working. They cleaned up and did a great job. The air in the house smells good now and doesn't burn your throat. Great People, Great Business.Ben Q.Ben Q. ★★★★★ Recently took water damage in my finished basement due to sump pump failure. iDry was the only mitigation company to quickly (less than 24 hrs) remove all my carpet, padding and damaged drywall. Spraying to prevent mold and removing the bad smell along with removing and drying all excess water. All the employees were very friendly. Hopefully I do not have to deal with a flooded basement again but if I do I will be using iDry!Dale S.Dale S. ★★★★★ We were in a bind from water damage. Another company told us they could help in another 3 days. Curtis at iDry told me he would be over in a few hours. As he described what iDry would do, he priced the work to me. It was much less than the company who couldn’t help for several more days. I asked when they could start and Curtis told me the crew was on the way. In less than an hour they were in the basement starting. Everyone was polite, friendly and worked like clockwork. They moved large items as pieces of carpet and padding were cut and removed. The floor was disinfected and furniture placed on styrofoam blocks. 9 fans were placed to create the airflow and a dehumidifier attached to a drain. I can’t express how delighted and relieved I am from start to finish. I highly recommend iDry to everyone. Hope I never need them again, but if I do I will call no one else but iDry. Thank you iDry!Lisa V.Lisa V. ★★★★★ IDRY is the most professional and dedicated group I have ever hired. From start to finish they exceeded my expectations. After having over 3 feet of water flood my basement, they came in and went over their plan to accomplish their work. They worked diligently for over 5 hours and finished with my complete satisfaction. I can't imagine where I would be tonight without your help. Thank you IDRY for cleaning up the mess and making my home safe for us.Jeffrey S.Jeffrey S. ★★★★★ Carlyn L.Carlyn L. ★★★★★ I'm not really someone who leaves reviews often, but I was really blown away by the service.I called around 1:30pm, and a representative was at my house before 4:30pm. I felt the representative gave me a very honest assessment of the situation, and told me he didn't actually think this was an active leak. He showed me that there were already very small probe marks in the wall, where someone had previously monitored the moisture. He gave me some tips to determine if the leak is active, but he didn't want to tear up my (entire!) ceiling when the problem was likely not ongoing and may have already been resolved by the previous homeowner.I'll be taking his advice for now, and if I find the leak *is* active, I certainly know whom to call!Dava F.Dava F. ★★★★★ These guys are amazing and we can’t say enough positive words about them. We had a sump pump failure and a flooded finished basement as a result. They came quickly, were very professional and dealt with our mess. We won’t call anyone else.Jessica L.Jessica L. ★★★★★ Curtis and team are wonderful! We had a frozen pipe burst and water was everywhere. The first water restoration company we called ended up being a no call/no show. Thankfully Curtis and his team squeezed us in after hours even though they were already booked. Curtis and team did a thorough job cleaning up the mess. Our home was dry in no time. I would recommend Curtis and his team to anyone!Tonia D.Tonia D. ★★★★★ If I could give this company 10 STARS I would, without any hesitation! From the moment I called Curtis with iDry Columbus after a water leak, (that went through all 3 levels of our home) I felt like I was in the absolute BEST of hands. Our situation was greatly amplified because of also dealing with cancer and my loved ones immunocompromised state in the midst of all of this and iDry Columbus exceeded my expectations in every aspect. (By the way, I have very HIGH expectations) This team did an EXCELLENT job from beginning to end, which included air movers, dehumidifiers, hepa-filters, room containment, deconstruction, detailed cleaning and a PASS from the SEA hygienist company. The attention to detail and the constant consideration and efforts taken for our overall health was said to be, "just doing our job Miss". It is because of this teams superior service that I feel it will be safe to return to our home once the re-build is done, which by the way will be at the end of chemotherapy - having this kind of confidence in a company during this time in our lives has made this whole situation a little easier deal with. I HIGHLY, HIGHLY recommend iDry Columbus!!!! I/We cannot express our gratitude enough - I am so grateful that iDry Columbus is the mitigation company that I chose to call that trying night!!!!!Angie B.Angie B. ★★★★★ As an OSU faculty member and former Sunday School teacher, I highly recommend iDry.I have lived in every region of the United States - - I went to law school in the very competitive northeast. Curtis Teets' and Jon's level of customer service and dedication to the customer is one of the best in the United States.iDry's estimates are honest and beat the competition. Their entire team is professional and respectful of your home.The other contractors working in my home were impressed by iDry's efficiency, thoroughness and knowledge.If you are a resident, contractor, or commercial property experiencing water damage - - please know Curtis and Jon are God's presence in the midst of a crisis.If you don't believe me, read Shelley Meyers' (Urban) testimony on this page.One of the best in the United States.DDDD ★★★★★ John arrived quickly and he gave us good advice to dry our basement at a good price so we were very happy to use iDry.Gregory D. B.Gregory D. B. ★★★★★ We had some minor water overflow in our basement that affected our carpet. John was professional and honest; He let me look at his infra red camera to see the extent of the water overflow — which turned out to be only about 15 square feet. He gave us a reasonable quote and didn’t charge for the call — he said the equipment could be brought very quickly — but we decided to simply dry it ourselves with our own fans and carpet cleaner because it was very such a small patch of water.Tyler W.Tyler W. ★★★★★ Ramon S.Ramon S. ★★★★★ I had a water line that failed at my home that was hard to identify. After several weeks of plumbers coming to the house they finally identified the problem. The next step was to bring in mitigation specialists to assess and dry out the damage. I was very concerned that the time it took the plumbers to find the issue would compromise the ability for the insurance company to cover the claim. They had start laying the ground work for what appeared to be what was going to happen, by indication that they may not cover it. I had half a dozen mitigation specialists come over to see what it would take to tear everything down. After meeting with all the companies I decided to go with IDry Columbus. The owner himself, Curtis Teets had come over to look over the work needed. This guy knows is stuff. He has many many years of experience that he brought to the table, both on the mitigation side and working with insurance companies. Truth be told, I was very worried whether the insurance company would cover it. With confidence Curtis assured my that it will be covered and everything will be fine. This was based on his years of experience working together with adjusters of many insurance companies in the area.His team came in and got the job done quickly. In addition to the mitigation work, IDry Columbus went over and beyond the scope of their work. They laid down a vapor barrier and addressed potential mold issues. These were things not covered by the insurance company, but he wanted to do things right. There was no extra charge for this work.It was an atypical experience with the insurance adjuster also. He had not been responsive to mine and Curtis' concerns and put together an estimate considerably below what Curtis had estimated. From day one, Curtis had assured me that he will get me the amount i deserve to properly repair the damage, despite my concerns of it being not covered. When things started to go south with the adjuster, Curtis continued to attempt to reach out and offer an opportunity to work together and compromise on a final estimate. He continued to reassure me that everything will be fine. He was even ready to bring attorneys to bear if the insurance company didn't do what was right.It turns out that the adjuster had not communicated any of our concerns to the Claims rep. We soon found out he was no longer with the insurance company, as my claim went on. With Curtis' guidance, we were able to pick up where the adjuster unprofessionally left, and get the ball rolling again on having the claim reviewed. All the while, Curtis' experience reassured me that I will get what I rightfully deserve to repair the work.When it was all said and done, Curtis of IDry Columbus was on point. The insurance company agreed to the higher and more fair estimate of repair. Beyond that Curtis offered to provide resources in the reconstruction of the damage. There was never any pressure, and a lot of reassurance in my experience with iDry Columbus. I would 100% recommend this company to others. There are still companies such as IDry Columbus that truly believe that the customer comes first.Kudos to the team that was sent to my house. They work quick, hard and on top of that, went over and beyond by informing of suspicious activity around my home while they were working. Much appreciated.I will use them again, and I may very well use some or all of the reconstruction resources they are offering.On a final note, as insurance companies can be at times, it too a while to cut a check... 3 checks so far as a matter of fact. And with the delay in my mortgage company's endorsement, IDry Columbus was ore than patient with getting paid. They understood that many of those steps were beyond my control and had been understanding getting paid weeks after the job was done.Thanks again, iDry ColumbusCynthia B.Cynthia B. ★★★★★ I am very pleased and impressed with the prompt response time and continuous follow up with both our staff and residents. They proved to be professional, reliable and to be a company of integrity. The problem was addressed quickly, and allowed us to serve our residents in a time of need. Thank you iDryshelley M.shelley M. ★★★★★ Curtis and his team were extremely fast, efficient, kind, and very very helpful with water in our basement. A quick call to him during a very strong rainstorm and he was here with his team in no time to start draining the water to minimize damage. He was also very helpful in helping us get the proper contractors in here to fix the issues. He has texted me several times during strong rainstorms to check on our basement. I appreciate his care and concern.Mike M.Mike M. ★★★★★ Been working with the company for 5 years now an they do a great job everything from bad mold jobs to 3 floor floods an always happy with the turn out wouldn't use anyone else great people an a great company to add to your contractor list!!!!Susi T.Susi T. ★★★★★ My experience with this company was fantastic..professional and knowledgeable people with answers to all my questions about our water damage cleanup..worked directly with our insurance company. I would recommend this company to anyone looking for a great company.NA I.NA I. ★★★★★ A great company,the crew show great customer service.they are highly knowledgeable and respectful,they do what they say in a timely manner. I would highly recommend this company if you have any water,mold,fire

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