Smoke Damage Cleaning Services Columbus, Ohio: Free Estimate

Facing smoke damage can be overwhelming. Yet, with iDry Columbus, your trusted source for smoke damage cleanup & smoke removal services in Columbus, Ohio, you’ll know your property is in expert care. Our certified team strives to restore your home or business to its previous state, causing minimal interruption while ensuring peace of mind.

Recognizing the urgency of smoke damage, we deliver swift, efficient, and personalized cleanup services. From the initial assessment to the final restoration, we walk with you every step of the way, upholding transparent communication and stellar customer service.

Don’t allow smoke damage to disrupt your life. Contact iDry Columbus today, and our experts will restore not only your property but also your tranquility.

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Why iDry Columbus is Your Best Choice for Smoke Cleanup

When it comes to smoke damage cleaning, you need a team that’s reliable, experienced, and dedicated to your satisfaction. That’s where iDry Columbus comes in. Here’s why we’re the preferred choice for smoke damage cleaning in Columbus:

  1. Expertise: Our team comprises certified professionals with years of experience in smoke damage cleaning. We have the skills and knowledge to handle any situation, no matter how complex.

  2. Fast Response: We understand that time is of the essence when it comes to smoke damage. That’s why we offer a rapid response service to minimize the damage and start cleaning as soon as possible.

  3. Customer Satisfaction: At iDry Columbus, your satisfaction is our top priority. We work closely with you throughout the process, providing regular updates and ensuring the cleaning work meets your expectations.

  4. Advanced Techniques: We use the latest techniques and equipment in the industry to ensure the highest standard of cleaning. From soot and smoke removal to odor neutralization, we ensure every step is done efficiently and effectively.

  5. Comprehensive Service: We offer a comprehensive service that covers all aspects of smoke damage cleaning, including initial assessment, soot and smoke removal, odor neutralization, and structural building repairs.

Don’t let smoke damage disrupt your life. Contact iDry Columbus today and let our experts restore your property to its original state.

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Our Comprehensive Process for Smoke and Soot Remediation

Understanding the smoke damage cleaning process can provide peace of mind during a stressful time. At iDry Columbus, we follow a thorough, step-by-step process to ensure your property is restored to its original condition:

  1. Initial Assessment: Our team will comprehensively assess the smoke damage, determining the extent and type of damage to develop an effective cleaning plan.

  2. Soot and Smoke Removal: We’ll use advanced cleaning techniques to remove all soot and smoke from your property, preventing further damage and health hazards.

  3. Odor Neutralization: After soot and smoke removal, we’ll use specialized equipment and techniques to neutralize any lingering odors, ensuring your property is fresh and clean.

  4. Cleaning and Sanitizing: We’ll clean and sanitize the affected areas to prevent further damage and health hazards. This includes cleaning furniture, upholstery, and other personal belongings affected by smoke damage.

  5. Restoration: The final step is the restoration process, where we repair structural damage, replace drywall, paint, and do whatever else is necessary to return your property to its pre-loss condition.

At iDry Columbus, we’re committed to providing top-quality smoke damage cleaning services you can rely on. Contact us today to learn more about our process and how we can help you.

The Advantages of Hiring a Professional Smoke Remediation Company

Regarding fire smoke damage, seeking professional cleaning services offers several advantages. At iDry Columbus, we are committed to delivering exceptional damage restoration in Columbus. Here are the key benefits of choosing our professional smoke damage cleaning services:

  1. Thorough Cleaning: Our experienced team possesses the expertise and specialized equipment to ensure a comprehensive and effective smoke damage cleaning. We meticulously clean every surface, eliminating soot, residue, and odors.

  2. Health and Safety: Smoke damage can pose significant health risks. Our professional cleaning methods help remove harmful particles, allergens, and contaminants, creating a safer and healthier environment for you and your loved ones.

  3. Preventing Further Damage: Smoke particles can continue to damage surfaces and belongings if left untreated. Our prompt and comprehensive cleaning approach helps prevent further deterioration and protects your property from long-term effects.

  4. Efficient Restoration: Entrusting the cleaning to professionals saves time and effort. Our team efficiently handles the entire smoke damage cleaning process, allowing you to focus on other essential aspects of recovery and restoration.

  5. Peace of Mind: Dealing with smoke damage can be stressful. Choosing our professional services grants you peace of mind, knowing that trained experts manage the cleaning process with precision and care.

At iDry Columbus, we prioritize delivering exceptional smoke damage cleaning services that exceed your expectations. Contact us today to experience the benefits firsthand.

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Useful Information and Resources on Smoke Damage in Columbus

Here are some local resources in Columbus where you can find more information about smoke damage, its effects, and steps for recovery. These links provide valuable insights and guidance for homeowners and businesses affected by smoke damage.

  1. Columbus Fire Department: The Columbus Fire Department’s website provides information on fire safety, prevention, and the effects of smoke damage. Visit their website here to access helpful resources and safety tips.

  2. Ohio Department of Insurance: The Ohio Department of Insurance offers guidance on insurance coverage for smoke damage, filing claims, and understanding policy provisions. 

  3. Columbus Public Health: Columbus Public Health provides resources on the health risks associated with smoke damage and tips for maintaining a safe indoor environment. Learn more about their services and recommendations here.

  4. American Red Cross—Central Ohio Chapter: provides information on disaster recovery, including smoke damage, and offers assistance in times of crisis.

  5. Environmental Protection Agency (EPA): The EPA provides comprehensive information on the effects of smoke damage and steps for cleanup and recovery. Visit their website here for resources and guidelines related to smoke damage remediation.

Common Queries About Smoke Damage Remediation in Columbus

Do you have questions about smoke damage cleaning? We’ve got answers. At iDry Columbus, we believe in keeping our customers informed. Here are answers to some of the most frequently asked questions about our smoke damage cleaning services in Columbus.

How do you remove heavy smoke damage?

At iDry Columbus, we approach heavy smoke damage meticulously and thoroughly to remove every residue and restore your property to a healthy environment. Our process begins with a comprehensive inspection to identify the extent of the damage and devise a strategic plan for cleanup.

First, we utilize high-quality air scrubbers and filtration equipment to eliminate airborne smoke particles from the environment. These machines’ efficiency lies in their HEPA filters, which are designed to capture even the slightest smoke particles.

Then, we address surface-level damage. Our team of professionals utilizes special cleaning agents designed to break down smoke residues that have adhered to walls, ceilings, and other surfaces. We meticulously clean every affected area, no matter how small.

For persistent smoke smells, we employ deodorizing procedures. These could range from thermal fogging and ozone treatments to hydroxyl generators, neutralizing smoke-odor particles.

Throughout this process, we’ll also discard any items beyond recovery and take steps to restore items that can be salvaged.

This process requires a deep understanding of smoke behavior and specialized equipment, so professional help like ours is indispensable. With iDry Columbus, you can trust us to restore your property thoroughly after a smoke damage incident.

Does smoke damage go away?

Smoke damage doesn’t just disappear on its own over time. If left untreated, it can lead to even more significant damage. The soot and residue left behind from smoke can continue to cause harm and even deteriorate certain materials in your home. It can discolor walls, tarnish metals, deteriorate wood and fabric, and lead to lingering and unpleasant odors.

Furthermore, smoke carries potential health risks, as it contains various harmful chemicals and delicate particulate matter that can cause respiratory or other health problems.

Hiring professional restoration services is the most effective way to ensure smoke damage is properly and thoroughly addressed. At iDry Columbus, we have specialized equipment and trained professionals who follow industry-approved procedures to effectively remove smoke and soot residues and restore your home to a safe, clean, and comfortable environment.

Act quickly after experiencing a fire in your home or business is essential. The sooner you begin the smoke damage restoration process, the more effectively you can prevent lasting damage and protect your property and health.

What can be salvaged after smoke damage?

After a fire incident, it may seem like many of your belongings are completely lost due to smoke damage. However, with the proper techniques and tools, several items can be salvaged, depending on the extent of the smoke damage and the type of item.

  1. Furniture: Furniture can often be restored unless severely burned or damaged. Professional cleaning, deodorizing, and refinishing techniques can bring furniture back to life.
  2. Clothing and Textiles: Specialized washing methods can often clean and deodorize clothing, bedding, curtains, carpets, and other textiles.
  3. Electronics: Smoke can infiltrate electronic equipment, leaving acidic residues that can cause corrosion over time. While these items may seem to be operating normally, a professional must inspect and clean them to prevent future problems.
  4. Personal Items: Many personal items, like photographs, books, and important documents, can often be cleaned and restored using professional document recovery techniques.
  5. Dishes and Glassware: These items can often be cleaned and restored to their original state.
  6. Metal Items: Soot and smoke can cause the metal to tarnish, but with proper cleaning, these items can often be restored.

Remember, the success of the salvage efforts can depend mainly on the quickness of your response after the fire and the methods used to clean the items. At iDry Columbus, we have specialized equipment and techniques to maximize the restoration and salvage process. We always aim to restore rather than replace to keep costs down and salvage sentimental items wherever possible.

Will my insurance cover the cost of smoke damage cleanup?

Most homeowner’s insurance policies typically cover the cost of smoke damage cleanup as part of their fire damage coverage. However, it’s essential to understand that every insurance policy is different. The extent of coverage can depend on the specifics of your policy, the cause of the damage, and whether the damage could have been prevented.

When you file a claim, your insurance company will likely send an adjuster to assess the damage. They’ll determine the extent of the smoke damage and estimate the cleanup and restoration costs. It’s always beneficial to document all damage and keep track of any related expenses.

At iDry Columbus, we have experience working with insurance companies. We can provide thorough documentation of the damage and our cleanup process, which can assist you in your claim process. We work closely with your insurance adjuster to help ensure a smooth and timely resolution to your claim.

However, reviewing your policy or contacting your insurance agent is crucial to fully understanding what is covered under it.

Can fire smoke cause permanent damage?

Fire smoke can cause permanent damage if not addressed promptly and correctly. Smoke is a complex mixture of gases and particles from the various materials that burn during a fire. This residue is often acidic and can be corrosive. Smoke can permeate your home, affecting walls, ceilings, clothing, upholstered furniture, and even ductwork. This can lead to discoloration and persistent odors.

If left untreated, smoke damage can cause irreversible harm to surfaces and objects over time. Metals can tarnish, walls can discolor, and fabrics can be permanently stained. Furthermore, smoke can infiltrate the structure of your home, leading to damage within wall cavities, attics, and other hard-to-reach places.

That’s why acting quickly when you experience a fire that results in smoke damage is crucial. The sooner you can begin the cleanup and restoration process, the better your chance of minimizing permanent damage. At iDry Columbus, our professional team uses specialized equipment and proven techniques to remove smoke residues and restore your property to its pre-loss condition.

Remember, if you have any other questions about our smoke damage cleaning services, don’t hesitate to contact us. At iDry Columbus, we’re always here to help.

Real-life Success Stories: Satisfied Customers Share their Experience

At iDry Columbus, we take pride in delivering exceptional service. But don’t just take our word for it. Read on to hear directly from our customers about their experiences. These testimonials reflect our commitment to excellence and our dedication to restoring homes and businesses in Columbus, Ohio, and the surrounding areas.

Haley S.Haley S. ★★★★★ Kathy and Curtis were very helpful and kind. I called at 6:30am, because I was so scared we had a mold problem in our new house after discovering some blackened wood behind our drywall. They picked up the phone promptly and got someone out to look at our issue the same day. They showed care and concern that we had small children in the house and wanted to solve our problem asap. The area ended up being small enough that we could remediate it ourselves. Curtis was honest and upfront about this. They recommended products for us to use, and followed up with information and references to help us. Although we didn't end up needing their services, they were wonderful.Sheila E.Sheila E. ★★★★★ Cathryn and Curtis were very attentive and caring of my water issue in my new home. Very honest people. They spent over an hour to make sure I had no issues following a leak. They were so kind and caring. I highly recommend them. They found no issues and was very honest! Thank You.Dennis M.Dennis M. ★★★★★ We had a musty smell in our basement and I called Chad at IDry. He referred us to a company that was excellent and cleaned out our drains. Chad came back and determined the cause was high humidity and recommended a larger dehumidifier. Chad was very prompt, professional and personal. Highly recommend!!Katie C.Katie C. ★★★★★ My dog got sprayed by a skunk and got in the house before I realized what was going on. Despite multiple cleanings, baking soda, bowls of white vinegar, and other remedies, the smell was persisting. I called iDry and they came out quickly and assessed the situation. By that time, the smell had dissipated enough that they did not recommend using ozone as they felt it would only be costing me money for minimal benefit. Instead, they gave me a can of odor removal spray that they use in the cleaning process (for free!) and told me to call them back if the smell persisted. There have been small pockets of smell, but the spray has quickly neutralized them. I'm so grateful to iDry for not trying to upsell something that I wasn't going to need and the team was so kind and compassionate. I know who I'll call in the future if I have any issues! Highly recommend their services.Charlotte T.Charlotte T. ★★★★★ We had a great experience with Curtis and his team. They were highly knowledgeable and patiently explained every step of the repair that would be needed. They even came back for an extra day when the humidity caused longer drying times. Thank you Curtis!Amy H.Amy H. ★★★★★ First off, Cathy and Curtis are the nicest kind hearted people I had the pleasure to meet! The home that I work in has a very large attic that was pretty nasty, Curtis and his crew made it look brand new up there. The 4 days they were here, the temps and humidity were at high levels. They also tarped our garage as a bonus. I highly recommend IDry for your restoration needs! ☺️Kaitlin O.Kaitlin O. ★★★★★ The owner and his wife were extremely professional and kind. They came out the next day and really helped us in a tough situation. 10/10 would recommend!Travis M.Travis M. ★★★★★ Outstanding service from start to finish. The company my insurance sent in first quoted me four times more for the repair. I decided to get a second opinion and thats where I found iDry. Not only did Curtis walk me through the damage, but he even explained my options if I wanted to attempt the cleanup myself. I decided to leave it up to the experts thanks to his friendly and honest approach, and I will always refer business his way from here on out.Lisa D.Lisa D. ★★★★★ My laundry, basement, and a portion of my kitchen flooded or had quite a bit of water due to a washing machine malfunction. On a SUNDAY -Curtis and Cathy came to my home within an hour or so and immediately started to work removing the water, some damaged drywall etc. Very kind, knowledgeable, professional, and the follow-up and monitoring was top notch. Curtis was able to save the wood floor that was impacted by water in my kitchen that spans the entire 1st floor. It took a few weeks to dry but his methodical patience and experience came through. Highly recommend iDry!Daria E.Daria E. ★★★★★ Fast response, thorough, friendly, courteous and accommodating.If their services are needed again, they are my first and only call.Philip W.Philip W. ★★★★☆ Basement flooded after failed sump pump allowed clogged downspout rainwater to invade our basement, A large job well done. I strongly recommend this friendly company to anyone experiencing a mold flooding situation.Eric L.Eric L. ★★★★★ I did a Google Search to find a water/mold restoration company and I lucked into calling the right number. Cathy was a welcoming & warm voice who showed a lot of interest in addressing our problem and making sure someone was available to come out. Curtis was a straight-shooter and quickly determined the best way to remedy our problem (and provide great guidance for how to prevent it from happening again). Highly recommend iDry.Mark H.Mark H. ★★★★★ When you happen upon a flood in your basement what do you do? I had no idea. My first reaction was panic. Went upstairs and all I could remember was ServPro - you know their commercial - like it never even happened. Well, their 24/7 quick response went something like this - we can put you on a waiting list and should be able to get to you in about a month. Nope, that won't work.Did a local search and found IDry Columbus, gave them a call, and on the second ring Cathy answered the phone. Her first response to me was - everything is going to be okay and we'll be out there today, and they were.Curtis, Kevin and team began the process of bringing my basement back to normal. They installed a new sump pump, and within a couple of hours the water was gone and they began their drying process. Over a four day period they came, inspected the progress, repositioned their equipment and applied their mold prevention.Their experience with insurance companies was so helpful to me. I had never put in a homeowners claim before, and they guided me on the process. Besides being experts in what they do, they - all of them - are genuinely good people who care about you and helping you get things back to normal. I'm so very grateful for Cathy, Curtis, Kevin and team. They are masters in their craft and provide noteworthy results.If this happens to you, and I hope it doesn't, call IDry Columbus - they are the best in the business - and they're a local company that's been in business for decades helping people just like me and you.Christian C.Christian C. ★★★★★ Called in the middle of the night because my basement flooded. They were quick to answer and quick to help. I spoke with Kathy who was nothing less than STELLAR. I will 100% use this company in the future.Beverlee R.Beverlee R. ★★★★★ Wonderful people and company. Did an absolutely wonderful job cleaning a difficult messy/hoarding situation. Very kind and supportive.Thank you. These are amazing individuals and company !Nick H.Nick H. ★★★★★ Septic line in the basement burst and these guys got it cleaned up the next morning. They did an efficient and thorough job of cleanup and were extremely professional & polite. Highly recommend!BILLY B.BILLY B. ★★★★★ GoodCharlie B.Charlie B. ★★★★★ My experience with this company was outstanding! A professional crew came in and cleaned and repaired my water damaged bathroom efficiently and effectively.RosieRosie ★★★★★ Curtis and his crew were very professional and cleaned my basement flooding and left it like new. Very easy to work with and told us everything they would do and did it faster than I envisioned. Highly recommended!!Bill T.Bill T. ★★★★★ My family and I have been through many trials and tribulations. Since October we buried our Son and our 18 year old Grandson. I have been in and out of the Hospital x 2. My wife just discharged after 5 weeks + then this sump pump and heavy rain from a week ago that flooded the basement. I contacted 15 different remediation companies to no avail since 23rd March, 2020. Contacted iDry Columbus 28 March, 2020, and to my surprise they responded within 2 hours and are the answer to my prayers. Remarkable company, people, and employees. Electric went out for about 2 hours and they still didn't stop from working. They cleaned up and did a great job. The air in the house smells good now and doesn't burn your throat. Great People, Great Business.Ben Q.Ben Q. ★★★★★ Recently took water damage in my finished basement due to sump pump failure. iDry was the only mitigation company to quickly (less than 24 hrs) remove all my carpet, padding and damaged drywall. Spraying to prevent mold and removing the bad smell along with removing and drying all excess water. All the employees were very friendly. Hopefully I do not have to deal with a flooded basement again but if I do I will be using iDry!Dale S.Dale S. ★★★★★ We were in a bind from water damage. Another company told us they could help in another 3 days. Curtis at iDry told me he would be over in a few hours. As he described what iDry would do, he priced the work to me. It was much less than the company who couldn’t help for several more days. I asked when they could start and Curtis told me the crew was on the way. In less than an hour they were in the basement starting. Everyone was polite, friendly and worked like clockwork. They moved large items as pieces of carpet and padding were cut and removed. The floor was disinfected and furniture placed on styrofoam blocks. 9 fans were placed to create the airflow and a dehumidifier attached to a drain. I can’t express how delighted and relieved I am from start to finish. I highly recommend iDry to everyone. Hope I never need them again, but if I do I will call no one else but iDry. Thank you iDry!Lisa V.Lisa V. ★★★★★ IDRY is the most professional and dedicated group I have ever hired. From start to finish they exceeded my expectations. After having over 3 feet of water flood my basement, they came in and went over their plan to accomplish their work. They worked diligently for over 5 hours and finished with my complete satisfaction. I can't imagine where I would be tonight without your help. Thank you IDRY for cleaning up the mess and making my home safe for us.Jeffrey S.Jeffrey S. ★★★★★ Carlyn L.Carlyn L. ★★★★★ I'm not really someone who leaves reviews often, but I was really blown away by the service.I called around 1:30pm, and a representative was at my house before 4:30pm. I felt the representative gave me a very honest assessment of the situation, and told me he didn't actually think this was an active leak. He showed me that there were already very small probe marks in the wall, where someone had previously monitored the moisture. He gave me some tips to determine if the leak is active, but he didn't want to tear up my (entire!) ceiling when the problem was likely not ongoing and may have already been resolved by the previous homeowner.I'll be taking his advice for now, and if I find the leak *is* active, I certainly know whom to call!Dava F.Dava F. ★★★★★ These guys are amazing and we can’t say enough positive words about them. We had a sump pump failure and a flooded finished basement as a result. They came quickly, were very professional and dealt with our mess. We won’t call anyone else.Jessica L.Jessica L. ★★★★★ Curtis and team are wonderful! We had a frozen pipe burst and water was everywhere. The first water restoration company we called ended up being a no call/no show. Thankfully Curtis and his team squeezed us in after hours even though they were already booked. Curtis and team did a thorough job cleaning up the mess. Our home was dry in no time. I would recommend Curtis and his team to anyone!Tonia D.Tonia D. ★★★★★ If I could give this company 10 STARS I would, without any hesitation! From the moment I called Curtis with iDry Columbus after a water leak, (that went through all 3 levels of our home) I felt like I was in the absolute BEST of hands. Our situation was greatly amplified because of also dealing with cancer and my loved ones immunocompromised state in the midst of all of this and iDry Columbus exceeded my expectations in every aspect. (By the way, I have very HIGH expectations) This team did an EXCELLENT job from beginning to end, which included air movers, dehumidifiers, hepa-filters, room containment, deconstruction, detailed cleaning and a PASS from the SEA hygienist company. The attention to detail and the constant consideration and efforts taken for our overall health was said to be, "just doing our job Miss". It is because of this teams superior service that I feel it will be safe to return to our home once the re-build is done, which by the way will be at the end of chemotherapy - having this kind of confidence in a company during this time in our lives has made this whole situation a little easier deal with. I HIGHLY, HIGHLY recommend iDry Columbus!!!! I/We cannot express our gratitude enough - I am so grateful that iDry Columbus is the mitigation company that I chose to call that trying night!!!!!A B.A B. ★★★★★ As an OSU faculty member and former Sunday School teacher, I highly recommend iDry.I have lived in every region of the United States - - I went to law school in the very competitive northeast. Curtis Teets' and Jon's level of customer service and dedication to the customer is one of the best in the United States.iDry's estimates are honest and beat the competition. Their entire team is professional and respectful of your home.The other contractors working in my home were impressed by iDry's efficiency, thoroughness and knowledge.If you are a resident, contractor, or commercial property experiencing water damage - - please know Curtis and Jon are God's presence in the midst of a crisis.If you don't believe me, read Shelley Meyers' (Urban) testimony on this page.One of the best in the United States.DeeDee SDeeDee S ★★★★★ John arrived quickly and he gave us good advice to dry our basement at a good price so we were very happy to use iDry.Gregory D. B.Gregory D. B. ★★★★★ We had some minor water overflow in our basement that affected our carpet. John was professional and honest; He let me look at his infra red camera to see the extent of the water overflow — which turned out to be only about 15 square feet. He gave us a reasonable quote and didn’t charge for the call — he said the equipment could be brought very quickly — but we decided to simply dry it ourselves with our own fans and carpet cleaner because it was very such a small patch of water.Tyler W.Tyler W. ★★★★★ Ramon S.Ramon S. ★★★★★ I had a water line that failed at my home that was hard to identify. After several weeks of plumbers coming to the house they finally identified the problem. The next step was to bring in mitigation specialists to assess and dry out the damage. I was very concerned that the time it took the plumbers to find the issue would compromise the ability for the insurance company to cover the claim. They had start laying the ground work for what appeared to be what was going to happen, by indication that they may not cover it. I had half a dozen mitigation specialists come over to see what it would take to tear everything down. After meeting with all the companies I decided to go with IDry Columbus. The owner himself, Curtis Teets had come over to look over the work needed. This guy knows is stuff. He has many many years of experience that he brought to the table, both on the mitigation side and working with insurance companies. Truth be told, I was very worried whether the insurance company would cover it. With confidence Curtis assured my that it will be covered and everything will be fine. This was based on his years of experience working together with adjusters of many insurance companies in the area.His team came in and got the job done quickly. In addition to the mitigation work, IDry Columbus went over and beyond the scope of their work. They laid down a vapor barrier and addressed potential mold issues. These were things not covered by the insurance company, but he wanted to do things right. There was no extra charge for this work.It was an atypical experience with the insurance adjuster also. He had not been responsive to mine and Curtis' concerns and put together an estimate considerably below what Curtis had estimated. From day one, Curtis had assured me that he will get me the amount i deserve to properly repair the damage, despite my concerns of it being not covered. When things started to go south with the adjuster, Curtis continued to attempt to reach out and offer an opportunity to work together and compromise on a final estimate. He continued to reassure me that everything will be fine. He was even ready to bring attorneys to bear if the insurance company didn't do what was right.It turns out that the adjuster had not communicated any of our concerns to the Claims rep. We soon found out he was no longer with the insurance company, as my claim went on. With Curtis' guidance, we were able to pick up where the adjuster unprofessionally left, and get the ball rolling again on having the claim reviewed. All the while, Curtis' experience reassured me that I will get what I rightfully deserve to repair the work.When it was all said and done, Curtis of IDry Columbus was on point. The insurance company agreed to the higher and more fair estimate of repair. Beyond that Curtis offered to provide resources in the reconstruction of the damage. There was never any pressure, and a lot of reassurance in my experience with iDry Columbus. I would 100% recommend this company to others. There are still companies such as IDry Columbus that truly believe that the customer comes first.Kudos to the team that was sent to my house. They work quick, hard and on top of that, went over and beyond by informing of suspicious activity around my home while they were working. Much appreciated.I will use them again, and I may very well use some or all of the reconstruction resources they are offering.On a final note, as insurance companies can be at times, it too a while to cut a check... 3 checks so far as a matter of fact. And with the delay in my mortgage company's endorsement, IDry Columbus was ore than patient with getting paid. They understood that many of those steps were beyond my control and had been understanding getting paid weeks after the job was done.Thanks again, iDry ColumbusCynthia B.Cynthia B. ★★★★★ I am very pleased and impressed with the prompt response time and continuous follow up with both our staff and residents. They proved to be professional, reliable and to be a company of integrity. The problem was addressed quickly, and allowed us to serve our residents in a time of need. Thank you iDryshelley M.shelley M. ★★★★★ Curtis and his team were extremely fast, efficient, kind, and very very helpful with water in our basement. A quick call to him during a very strong rainstorm and he was here with his team in no time to start draining the water to minimize damage. He was also very helpful in helping us get the proper contractors in here to fix the issues. He has texted me several times during strong rainstorms to check on our basement. I appreciate his care and concern.Mike M.Mike M. ★★★★★ Been working with the company for 5 years now an they do a great job everything from bad mold jobs to 3 floor floods an always happy with the turn out wouldn't use anyone else great people an a great company to add to your contractor list!!!!Susi T.Susi T. ★★★★★ My experience with this company was fantastic..professional and knowledgeable people with answers to all my questions about our water damage cleanup..worked directly with our insurance company. I would recommend this company to anyone looking for a great company.Brittany K.Brittany K. ★★★★★ These guys were so flexible in working around our schedule to come out to give us a free estimate and also flexible and quick to come out to our home for mold restoration! John and his guys did great work! Great price in comparison with other companies we checked! Would recommend them! Thanks again!Nicki Chamah- L.Nicki Chamah- L. ★★★★★ Curtis showed up to my house at 10pm after I called him in tears. They had started soon after that!! Curtis and his crew are amazing!! Curtis made sure my house was taken care of and done to perfection. Friendly, trustworthy, efficient and amazing!! Curtis checked in often and everyone did a great job!! I highly recommend iDry Columbus and the wonderful crew!!Jon W.Jon W. ★★★★★ I would definitely recommend this company to anyone who is experiencing water damage in their basements they were precise with every decision long the process explained the steps they were taking to dry the basement throughout the whole process they never left us in the dark always on time great customer service would definitely use them againIsaiah C.Isaiah C. ★★★★★ A great company,the crew show great customer service.they are highly knowledgeable and respectful,they do what they say in a timely manner. I would highly recommend this company if you have any water,mold,fireAndrea B.Andrea B. ★★★★★ Curtis went above and beyond to help me with my water repair. He was extremely responsive and nice. I felt confident in his work. I would strongly recommend anyone to call him and use him for water damage!
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