Terms of Use & Conditions

You're actually reading this. We respect that. Most people skip the fine print — the fact that you're here tells us you care about who you're letting into your home. Good. We wrote these terms in plain English because you deserve to know exactly how things work. No legal fog, no buried surprises.

Effective Date: March 8, 2026 Last Revised: March 8, 2026

These Terms of Use ("Terms") govern your access to and use of the idrycolumbus.com website ("Website") operated by iDry Columbus, LLC ("iDry Columbus," "we," "us," or "our"). By accessing or using this Website, you agree to be bound by these Terms. If you do not agree, do not use this Website.

Use of This Website

This Website is a promotional and informational platform for iDry Columbus, a professional service provider specializing in water damage restoration, mold remediation, odor removal, and hoarding cleanup in Columbus, Ohio, and surrounding areas.

The Website provides general information about our services, service areas, pricing guidance, and educational content. It also allows you to request quotes, schedule inspections, and contact our team.

You agree to use this Website only for lawful purposes and in a manner that does not infringe on the rights of others or restrict their use of the Website.

No Contractual Obligation From Website Content

Information on this Website — including service descriptions, cost guides, timelines, and process explanations — is provided for general informational purposes only. It does not constitute a binding offer, contract, or guarantee of service.

Actual services, pricing, scope, and timelines are determined through direct consultation and are governed by a separate service agreement signed by you and iDry Columbus before work begins. Website content may not reflect the specific conditions of your property or project.

Estimates and Pricing

Cost ranges, pricing guides, and estimates referenced on this Website are approximate and based on typical Columbus-area projects. Your actual cost will depend on the scope of work, extent of damage, property size, accessibility, and other factors determined during on-site inspection.

A formal estimate or proposal provided after inspection supersedes any general pricing information on this Website.

Service Limitations

iDry Columbus provides restoration, remediation, odor removal, and cleanup services. We are not licensed medical providers, attorneys, insurance adjusters, or structural engineers. Information on this Website should not be treated as medical, legal, insurance, or structural engineering advice.

For health concerns related to mold exposure, water contamination, hoarding conditions, or chemical odors, consult a qualified medical professional. For insurance questions, contact your insurance provider directly.

Property Photos and Visual Content

Our Website features photos and videos of restoration work, service vehicles, equipment, and Columbus-area properties. These visuals are representative of our work quality and service capabilities. They are not guarantees that your project will produce identical results, as every property and situation is different.

Some images may depict properties with identifying details removed or altered.

By engaging iDry Columbus for services, you acknowledge that our technicians may photograph and video-record conditions at the service location before, during, and after work. All photos and videos taken by iDry Columbus personnel during the course of service are the property of iDry Columbus, LLC. We may use these images for project documentation, quality assurance, training, and marketing purposes, including display on our Website, social media, and printed materials. Identifying details such as addresses, street views, and personal items will be removed or obscured before any public use.

If you prefer that photos of your property not be used for marketing purposes, please notify us in writing at support@idrycolumbus.com before or during the project, and we will honor that request. See our Privacy Policy for additional details.

Intellectual Property

All content on this Website — including text, images, graphics, logos, page designs, and code — is the property of iDry Columbus, LLC or its licensors and is protected by copyright, trademark, and other intellectual property laws.

The iDry Columbus name, logo, and related marks are trademarks of iDry Columbus, LLC. You may not use, reproduce, or distribute any content from this Website without prior written permission.

Third-party trademarks, logos, and brand names appearing on this Website (including Google, Yelp, and others) are the property of their respective owners and are displayed for identification purposes only. Their presence does not imply endorsement, affiliation, or sponsorship.

User-Submitted Content

If you submit content to us through forms, email, text messages, or reviews, you grant iDry Columbus a non-exclusive, royalty-free, perpetual license to use, display, and reproduce that content for operational, marketing, and promotional purposes. This includes testimonials and review excerpts that may be displayed on our Website.

You are responsible for the accuracy and legality of any content you submit. You represent that you have the right to share any content you provide to us.

Communications

Messages sent to us through this Website, email, phone, or text may be stored and used by iDry Columbus for purposes related to providing our services, responding to inquiries, and improving our operations.

You agree to communicate respectfully. Any form of harassment, spam, or submission of inappropriate content is prohibited and may result in blocking of further communication.

External Links

This Website may contain links to third-party websites that are not owned or controlled by iDry Columbus. We are not responsible for the content, accuracy, privacy practices, or availability of those websites. Inclusion of a link does not imply endorsement or affiliation.

Disclaimer of Warranties

This Website and its content are provided "as is" and "as available" without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement.

We do not warrant that this Website will be available at all times, free of errors, or free of viruses or other harmful components. We do not warrant that any information on this Website is complete, accurate, or current.

Limitation of Liability

To the fullest extent permitted by Ohio law, iDry Columbus, its officers, directors, employees, and agents shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from your use of this Website, reliance on any information provided on this Website, or any services obtained through this Website.

This limitation applies regardless of the theory of liability (contract, tort, strict liability, or otherwise) and even if iDry Columbus has been advised of the possibility of such damages.

Indemnification

You agree to indemnify, defend, and hold harmless iDry Columbus, LLC, its officers, directors, employees, agents, and suppliers from any claims, losses, liabilities, damages, costs, and expenses (including reasonable attorneys' fees) arising from your use of this Website, your violation of these Terms, or your violation of any rights of a third party.

Governing Law and Jurisdiction

These Terms are governed by the laws of the State of Ohio, without regard to conflict of law principles. Any disputes arising from these Terms or your use of this Website shall be subject to the exclusive jurisdiction of the courts located in Franklin County, Ohio.

Accessibility

iDry Columbus is committed to making this Website accessible to individuals with disabilities. We strive to conform to accepted accessibility guidelines and standards including WCAG 2.1 Level AA. If you experience difficulty accessing any part of this Website, please contact us at support@idrycolumbus.com or 614-810-0000 and we will work to provide the information you need in an accessible format.

Severability

If any provision of these Terms is found to be invalid or unenforceable by a court of competent jurisdiction, the remaining provisions shall continue in full force and effect.

Entire Agreement

These Terms, together with our Privacy Policy and Cookie and Data Usage Policy, constitute the entire agreement between you and iDry Columbus regarding your use of this Website. These Terms supersede any prior agreements or understandings regarding the Website.

Changes to These Terms

We may revise these Terms at any time by updating this page. Changes take effect immediately upon posting. The "Last Revised" date at the top of this page indicates when these Terms were last updated. Your continued use of the Website after changes are posted constitutes acceptance of the revised Terms.

Contact Us

If you have questions about these Terms of Use:

iDry Columbus, LLC 175 S. 3rd Street, Office #200 Columbus, Ohio 43215 Phone: 614-810-0000 Email: support@idrycolumbus.com