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iDry Columbus: Water Mitigation vs. Restoration: 2023 Guide

Water mitigation and restoration are essential steps in recovering from water damage. iDry Columbus is a leading provider of these services in Columbus, OH, and we are here to help you get back on your feet quickly and efficiently.

Water mitigation is the process of stopping the immediate flow of water and preventing further damage to your property. This may involve pumping out water, removing wet materials, and drying out the affected area. Water damage restoration is the process of repairing and restoring the damage caused by water. This may involve repairing or replacing drywall, flooring, cabinets, and other belongings.

If you have experienced water damage, don’t hesitate to contact iDry Columbus. We will work with you to create a customized plan to meet your needs and budget. We are committed to providing our customers with the highest quality service and support.

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Water Mitigation vs. Water Damage Restoration: What's the Difference?

Water mitigation and water damage restoration are two essential steps in recovering from water damage. However, many people are not sure what the difference is between these two processes.

Water mitigation is the process of stopping the immediate flow of water and preventing further damage to your property. This may involve pumping out water, removing wet materials, and drying out the affected area. Water mitigation is important because it can help to minimize the cost of repairs and restoration.

Water damage restoration is the process of repairing and restoring the damage caused by water. This may involve , and other belongings. Water damage restoration can be a complex and expensive process, but it is essential for returning your home or business to its pre-loss condition.

 

thermal image of property mitigation inspection for water damage restoration

Here is a table that summarizes the key differences between water mitigation and water damage restoration:

Characteristic
Water Mitigation
Water Damage Restoration
Primary goal
Stop the immediate flow of water and prevent further damage
Repair and restore water damage
Types of work
Pumping out water, removing wet materials, drying out affected area
Repairing or replacing drywall, flooring, cabinets, and other belongings
Timeline
Typically completed within a few days
Typically completed within a few weeks or months
Cost
Less expensive than water damage restoration
More expensive than water mitigation

If you have experienced water damage, call a water mitigation and restoration company immediately.

Types of Water Damage and How to Respond

Water damage can be classified into three categories: clean water, gray water, and black water. The type of water damage you experience will determine how you should respond.

  1. Clean water is water that does not contain any contaminants. It is the least damaging type of water and is often caused by burst pipes or overflowing appliances. To respond to clean water damage, you can simply dry out the affected area and repair any damaged materials.
  2. Gray water is water that contains some contaminants, such as soap, food particles, or sewage. It is more damaging than clean water and is often caused by dishwasher or washing machine overflows. To respond to gray water damage, you should disinfect the affected area and repair or replace any damaged materials.
  3. Black water is water that contains heavy contaminants, such as sewage, bacteria, or chemicals. It is the most damaging type of water and is often caused by floods or sewage backups. To respond to black water damage, you should call a professional water damage restoration company.

No matter what type of water damage you experience, it is important to act quickly to minimize the damage and prevent mold growth.

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Water Mitigation and Water Damage Restoration: What to Do After Your Home Floods

If your home floods, it is important to take action quickly to minimize the damage. The first step is to stop the immediate flow of water. This may involve turning off the water main, repairing a burst pipe, or covering a broken window. Once the water is stopped, you can begin the water mitigation process.

Water mitigation is the process of removing water from your home and preventing further damage. This may involve:

  • Using pumps and wet/dry vacuums to extract water
  • Using fans and dehumidifiers to dry out the affected area
  • Removing all standing water as soon as possible to prevent mold growth

Once the water has been removed, you can begin the water damage restoration process. This may involve:

Here are some additional tips for recovering from a flooded home:

  • Call your insurance company as soon as possible. They will be able to file a claim and help you get the assistance you need.
  • Document the damage. Take photos and videos of the affected area, and keep a record of any expenses you incur as a result of the flood. This will help you file an insurance claim.
  • Protect your belongings. Move your belongings to a dry area if possible, and cover them with tarps or plastic sheeting if you cannot move them. Place small pieces of foil under the feet to protect both the flooring and your contents from damage.
  • If it’s safe to do so, disconnect all electrical appliances in the area. This will help to prevent electrical shock and further damage to your property. 
  • Ventilate the area. Open windows and doors to allow air to circulate and help the area dry out.

Be patient. It may take several weeks or even months to fully restore your home after a flood.

How to Choose a Water Mitigation and Water Damage Restoration Company

When choosing a water mitigation and water damage restoration company, there are a few things you should keep in mind:

  • Experience: Make sure to choose a company with experience in water mitigation and water damage restoration. You can ask for references and check online reviews to get a sense of the company’s reputation.
  • Certifications: Make sure the company is certified by a reputable organization, such as the Institute of Inspection, Cleaning and Restoration Certification (IICRC). This shows that the company has met certain standards of training and expertise.
  • Insurance: Make sure the company is insured. This will protect you in case of any damage to your property during the water mitigation and restoration process.
  • Free consultation: Most reputable water mitigation and restoration companies will offer a free consultation. This is a good opportunity to learn more about the company’s services and to get an estimate for the cost of work.

 

In addition to the above factors, you may also want to consider the following when choosing a water mitigation and restoration company:

  • Availability: Does the company offer 24/7 emergency service? This is important if you have experienced water damage outside of normal business hours.
  • Service area: Does the company serve your area? Be sure to ask about the company’s service area before you hire them.
  • Warranty: Does the company offer a warranty on their services? This is important in case there are any problems with the water mitigation and restoration process.

 

By following these tips, you can choose a water mitigation and restoration company that will help you recover from water damage quickly and efficiently.

A water mitigation and restoration company inspecting a flooded home

Local Resources for Property Damage and Security

Explore these local resources in Columbus, Ohio, to find valuable information and assistance regarding property damage and security. These resources provide guidance on fire safety, crime prevention, consumer protection, building codes, and more. Click on the links below to access helpful information and resources to protect and secure your property:

  1. Columbus Division of Fire: Obtain fire safety tips, prevention strategies, and emergency preparedness information to safeguard your property and loved ones. Click here to visit their website.

  2. Columbus Police Department: Access resources on neighborhood safety, crime prevention, and security tips to enhance the protection of your property. Click here to visit their website.

  3. City of Columbus Code Enforcement: The City of Columbus Code Enforcement offers information on building codes, property maintenance standards, and reporting violations. Click here to visit their website.

  4. Ohio Environmental Protection Agency: The Ohio Environmental Protection Agency provides resources on environmental protection and compliance, including information on hazardous materials and waste management. 

Water Mitigation and Restoration Services in Your City

We offer water mitigation and restoration services in a variety of cities across the country. To find out if we serve your city, please click on the link below.

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Real Stories from Our Satisfied Customers

At iDry Columbus, we take pride in delivering exceptional service. But don’t just take our word for it. Read on to hear directly from our customers about their experiences. These testimonials reflect our commitment to excellence and our dedication to restoring homes and businesses in Columbus, Ohio, and the surrounding areas.

BILLY B.BILLY B. ★★★★★ GoodCharlie B.Charlie B. ★★★★★ My experience with this company was outstanding! A professional crew came in and cleaned and repaired my water damaged bathroom efficiently and effectively.RosieRosie ★★★★★ Curtis and his crew were very professional and cleaned my basement flooding and left it like new. Very easy to work with and told us everything they would do and did it faster than I envisioned. Highly recommended!!Gene B.Gene B. ★★★★★ As a homeowner, my worst nightmare was having my basement flood. That nightmare came true a couple months ago during a heavy rain that left my basement carpet and walls soaked.Briefly attempting to do the repairs myself, I realised I was way out of my depth. I called iDry Columbus based on good reviews.To say I was anxious was an understatement, especially about the cost. Imagine my relief when their estimates were quite reasonable.Curtis and his team were in there minutes after I approved the work. They worked at my schedule, as I had to leave early one evening to pick up my daughter. The people on his team were fantastic and hard working!Most of all, the support was fabulous and patient. I can be neurotic in the best of times and having one's basement flooded is not the best of times. Kathy answered all of my questions, even after hours. I can't tell you how many times Curtis and her put my mind at ease.I hope my basement never floods again, but I'd call iDry Columbus to do the repairs if it should!Bill T.Bill T. ★★★★★ My family and I have been through many trials and tribulations. Since October we buried our Son and our 18 year old Grandson. I have been in and out of the Hospital x 2. My wife just discharged after 5 weeks + then this sump pump and heavy rain from a week ago that flooded the basement. I contacted 15 different remediation companies to no avail since 23rd March, 2020. Contacted iDry Columbus 28 March, 2020, and to my surprise they responded within 2 hours and are the answer to my prayers. Remarkable company, people, and employees. Electric went out for about 2 hours and they still didn't stop from working. They cleaned up and did a great job. The air in the house smells good now and doesn't burn your throat. Great People, Great Business.Ben Q.Ben Q. ★★★★★ Recently took water damage in my finished basement due to sump pump failure. iDry was the only mitigation company to quickly (less than 24 hrs) remove all my carpet, padding and damaged drywall. Spraying to prevent mold and removing the bad smell along with removing and drying all excess water. All the employees were very friendly. Hopefully I do not have to deal with a flooded basement again but if I do I will be using iDry!Dale S.Dale S. ★★★★★ We were in a bind from water damage. Another company told us they could help in another 3 days. Curtis at iDry told me he would be over in a few hours. As he described what iDry would do, he priced the work to me. It was much less than the company who couldn’t help for several more days. I asked when they could start and Curtis told me the crew was on the way. In less than an hour they were in the basement starting. Everyone was polite, friendly and worked like clockwork. They moved large items as pieces of carpet and padding were cut and removed. The floor was disinfected and furniture placed on styrofoam blocks. 9 fans were placed to create the airflow and a dehumidifier attached to a drain. I can’t express how delighted and relieved I am from start to finish. I highly recommend iDry to everyone. Hope I never need them again, but if I do I will call no one else but iDry. Thank you iDry!Lisa V.Lisa V. ★★★★★ IDRY is the most professional and dedicated group I have ever hired. From start to finish they exceeded my expectations. After having over 3 feet of water flood my basement, they came in and went over their plan to accomplish their work. They worked diligently for over 5 hours and finished with my complete satisfaction. I can't imagine where I would be tonight without your help. Thank you IDRY for cleaning up the mess and making my home safe for us.Lisa V.Lisa V. ★★★★★ I have never met a more professional and productive company. The most impressive group of people from the first phone call to the completed job. Very respectful and informative. Made us feel at ease during a very stressful time. I have placed their phone number in my favorites and they will definitely be the first and only company I contact for future needs. I highly recommend IDRY and will be telling everyone I meet about this company. ABSOLUTELY the BEST!Ryan M.Ryan M. ★★★★★ I've worked with this company and their over the past few years and have had to call them at all hours to clean up water damage to our properties. Very detailed and trustworthy. I'd recommend them to anyone for water extraction and mold cleanup. Thanks guys!Jeffrey S.Jeffrey S. ★★★★★ Carlyn L.Carlyn L. ★★★★★ I'm not really someone who leaves reviews often, but I was really blown away by the service.I called around 1:30pm, and a representative was at my house before 4:30pm. I felt the representative gave me a very honest assessment of the situation, and told me he didn't actually think this was an active leak. He showed me that there were already very small probe marks in the wall, where someone had previously monitored the moisture. He gave me some tips to determine if the leak is active, but he didn't want to tear up my (entire!) ceiling when the problem was likely not ongoing and may have already been resolved by the previous homeowner.I'll be taking his advice for now, and if I find the leak *is* active, I certainly know whom to call!Dava F.Dava F. ★★★★★ These guys are amazing and we can’t say enough positive words about them. We had a sump pump failure and a flooded finished basement as a result. They came quickly, were very professional and dealt with our mess. We won’t call anyone else.Jessica L.Jessica L. ★★★★★ Curtis and team are wonderful! We had a frozen pipe burst and water was everywhere. The first water restoration company we called ended up being a no call/no show. Thankfully Curtis and his team squeezed us in after hours even though they were already booked. Curtis and team did a thorough job cleaning up the mess. Our home was dry in no time. I would recommend Curtis and his team to anyone!Tonia D.Tonia D. ★★★★★ If I could give this company 10 STARS I would, without any hesitation! From the moment I called Curtis with iDry Columbus after a water leak, (that went through all 3 levels of our home) I felt like I was in the absolute BEST of hands. Our situation was greatly amplified because of also dealing with cancer and my loved ones immunocompromised state in the midst of all of this and iDry Columbus exceeded my expectations in every aspect. (By the way, I have very HIGH expectations) This team did an EXCELLENT job from beginning to end, which included air movers, dehumidifiers, hepa-filters, room containment, deconstruction, detailed cleaning and a PASS from the SEA hygienist company. The attention to detail and the constant consideration and efforts taken for our overall health was said to be, "just doing our job Miss". It is because of this teams superior service that I feel it will be safe to return to our home once the re-build is done, which by the way will be at the end of chemotherapy - having this kind of confidence in a company during this time in our lives has made this whole situation a little easier deal with. I HIGHLY, HIGHLY recommend iDry Columbus!!!! I/We cannot express our gratitude enough - I am so grateful that iDry Columbus is the mitigation company that I chose to call that trying night!!!!!A B.A B. ★★★★★ As an OSU faculty member and former Sunday School teacher, I highly recommend iDry.I have lived in every region of the United States - - I went to law school in the very competitive northeast. Curtis Teets' and Jon's level of customer service and dedication to the customer is one of the best in the United States.iDry's estimates are honest and beat the competition. Their entire team is professional and respectful of your home.The other contractors working in my home were impressed by iDry's efficiency, thoroughness and knowledge.If you are a resident, contractor, or commercial property experiencing water damage - - please know Curtis and Jon are God's presence in the midst of a crisis.If you don't believe me, read Shelley Meyers' (Urban) testimony on this page.One of the best in the United States.DeeDee SDeeDee S ★★★★★ John arrived quickly and he gave us good advice to dry our basement at a good price so we were very happy to use iDry.Gregory D. B.Gregory D. B. ★★★★★ We had some minor water overflow in our basement that affected our carpet. John was professional and honest; He let me look at his infra red camera to see the extent of the water overflow — which turned out to be only about 15 square feet. He gave us a reasonable quote and didn’t charge for the call — he said the equipment could be brought very quickly — but we decided to simply dry it ourselves with our own fans and carpet cleaner because it was very such a small patch of water.Tyler W.Tyler W. ★★★★★ Ramon S.Ramon S. ★★★★★ I had a water line that failed at my home that was hard to identify. After several weeks of plumbers coming to the house they finally identified the problem. The next step was to bring in mitigation specialists to assess and dry out the damage. I was very concerned that the time it took the plumbers to find the issue would compromise the ability for the insurance company to cover the claim. They had start laying the ground work for what appeared to be what was going to happen, by indication that they may not cover it. I had half a dozen mitigation specialists come over to see what it would take to tear everything down. After meeting with all the companies I decided to go with IDry Columbus. The owner himself, Curtis Teets had come over to look over the work needed. This guy knows is stuff. He has many many years of experience that he brought to the table, both on the mitigation side and working with insurance companies. Truth be told, I was very worried whether the insurance company would cover it. With confidence Curtis assured my that it will be covered and everything will be fine. This was based on his years of experience working together with adjusters of many insurance companies in the area.His team came in and got the job done quickly. In addition to the mitigation work, IDry Columbus went over and beyond the scope of their work. They laid down a vapor barrier and addressed potential mold issues. These were things not covered by the insurance company, but he wanted to do things right. There was no extra charge for this work.It was an atypical experience with the insurance adjuster also. He had not been responsive to mine and Curtis' concerns and put together an estimate considerably below what Curtis had estimated. From day one, Curtis had assured me that he will get me the amount i deserve to properly repair the damage, despite my concerns of it being not covered. When things started to go south with the adjuster, Curtis continued to attempt to reach out and offer an opportunity to work together and compromise on a final estimate. He continued to reassure me that everything will be fine. He was even ready to bring attorneys to bear if the insurance company didn't do what was right.It turns out that the adjuster had not communicated any of our concerns to the Claims rep. We soon found out he was no longer with the insurance company, as my claim went on. With Curtis' guidance, we were able to pick up where the adjuster unprofessionally left, and get the ball rolling again on having the claim reviewed. All the while, Curtis' experience reassured me that I will get what I rightfully deserve to repair the work.When it was all said and done, Curtis of IDry Columbus was on point. The insurance company agreed to the higher and more fair estimate of repair. Beyond that Curtis offered to provide resources in the reconstruction of the damage. There was never any pressure, and a lot of reassurance in my experience with iDry Columbus. I would 100% recommend this company to others. There are still companies such as IDry Columbus that truly believe that the customer comes first.Kudos to the team that was sent to my house. They work quick, hard and on top of that, went over and beyond by informing of suspicious activity around my home while they were working. Much appreciated.I will use them again, and I may very well use some or all of the reconstruction resources they are offering.On a final note, as insurance companies can be at times, it too a while to cut a check... 3 checks so far as a matter of fact. And with the delay in my mortgage company's endorsement, IDry Columbus was ore than patient with getting paid. They understood that many of those steps were beyond my control and had been understanding getting paid weeks after the job was done.Thanks again, iDry ColumbusLiz K.Liz K. ★★★★★ I have had the pleasure of working with iDry over the last year in the restoration industry. I can tell you from first hand experience this company knows their stuff. They take pride in everything the do and a happy customer is their main focus after dealing with a water damage.Cynthia B.Cynthia B. ★★★★★ I am very pleased and impressed with the prompt response time and continuous follow up with both our staff and residents. They proved to be professional, reliable and to be a company of integrity. The problem was addressed quickly, and allowed us to serve our residents in a time of need. Thank you iDryshelley M.shelley M. ★★★★★ Curtis and his team were extremely fast, efficient, kind, and very very helpful with water in our basement. A quick call to him during a very strong rainstorm and he was here with his team in no time to start draining the water to minimize damage. He was also very helpful in helping us get the proper contractors in here to fix the issues. He has texted me several times during strong rainstorms to check on our basement. I appreciate his care and concern.Mike M.Mike M. ★★★★★ Been working with the company for 5 years now an they do a great job everything from bad mold jobs to 3 floor floods an always happy with the turn out wouldn't use anyone else great people an a great company to add to your contractor list!!!!Susi T.Susi T. ★★★★★ My experience with this company was fantastic..professional and knowledgeable people with answers to all my questions about our water damage cleanup..worked directly with our insurance company. I would recommend this company to anyone looking for a great company.Brittany K.Brittany K. ★★★★★ These guys were so flexible in working around our schedule to come out to give us a free estimate and also flexible and quick to come out to our home for mold restoration! John and his guys did great work! Great price in comparison with other companies we checked! Would recommend them! Thanks again!Nicki Chamah- L.Nicki Chamah- L. ★★★★★ Curtis showed up to my house at 10pm after I called him in tears. They had started soon after that!! Curtis and his crew are amazing!! Curtis made sure my house was taken care of and done to perfection. Friendly, trustworthy, efficient and amazing!! Curtis checked in often and everyone did a great job!! I highly recommend iDry Columbus and the wonderful crew!!Isaiah C.Isaiah C. ★★★★★ A great company,the crew show great customer service.they are highly knowledgeable and respectful,they do what they say in a timely manner. I would highly recommend this company if you have any water,mold,firejs_loader

iDry Columbus - Water Mitigation vs. Restoration: 2023 Guide

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