Hilliard Water Damage Services

Hilliard Water Damage Restoration

With the increasing frequency of water damage incidents caused by broken supply lines, frozen pipes, sink and toilet overflows, burst water heaters, dishwashers, sump pump backups, severe storms, and the aftermath of hurricanes, it’s important to choose a reputable and experienced company for Hilliard water damage restoration.

Unfortunately, we’ve seen a trend of individuals purchasing equipment from local do-it-yourself stores and advertising themselves as water damage cleanup companies. However, these individuals lack the proper training, equipment, and experience to properly restore your home or business to its pre-loss condition.

At our company, we pride ourselves on our dedication to providing the highest quality Hilliard water damage restoration services. We understand that water damage can be a stressful and overwhelming experience, which is why we offer 24/7 live dispatch emergency services. We are always available to assist you in your time of need, and our team of experts is dedicated to restoring your home or business to its pre-loss condition in the most efficient and effective way possible.

Don’t trust your water damage restoration needs to just anyone, choose a company with a proven track record of excellence and dedication to their clients. Trust us to provide the Hilliard water damage restoration services you need to get your life back to normal.

mold inspection and testing hilliard

Hilliard Water Damage of NW Columbus

iDry Columbus is proud to have technicians that are IICRC Master Certified in water damage restoration with decades of experience in dealing with water and any potential building or structural repairs that may be needed.

We also utilize environmentally sound equipment and innovative restoration procedures that can save furniture, documents, electronics, and other sensitive content, while preventing the growth and spread of mold, mildew, and other harmful organic growths or bacteria.

When you enlist our services, you get the following benefits:

  • 24/7 Live Dispatch Emergency Water Damage Services
    • Never an answering service.
  • Dedicated Support
    • You’ll have all-day access to a live agent who can connect you to the services you need and answer any questions you may have about an ongoing restoration project. No more waiting in line or on hold with an operator who does not understand your situation.
  • Full Analysis of Water Damage
    • Including Thermal Imaging / 4D Technology.
  • In-Depth Moisture Inspection
    • Both invasive and non-invasive monitoring of the damage to your Hilliard property, along with state-of-the-art thermal scans and humidity readings.
  • Personal Property Assessment
    • We can determine which materials and items are available for salvage at your site and remove any non-salvageable objects. Aside from this, we also support on-site and off-site storage options for any items that need to be stored during the restoration process. 99% of the time, restoration can be done with your items left on site.
  • Water Extraction
    • Truck-mounted PTO units and portable extraction machines are on hand to extract water backup and flooding as quickly and thoroughly as possible from your home or business.
    • Our solutions for removing water from your site can save huge amounts of repair and money in flooring replacement alone.

Did you know? Flooring represents the top percentage of costs in homeowner’s insurance claims for water damage.

  • Environmental Controls
    • We use environmentally-friendly products in the process of cleaning up any damage to your property.

Pro-Tip: Health concerns top the list in the form of chemical sensitivities are often brought on by the use of dangerous chemicals used in your home by companies that do not practice environmental safety.

  • Containment
    • To reduce the possibility of cross-contamination and drying time, we often utilize drying chambers, enclosing the portions or areas of water damage with plastic barriers in an effort to control the environment during the drying process. We dry what we need to, not the entire property and unaffected areas.
  • Technology in Use
    • We constantly look for the newest technology in equipment that has been tested and designed specifically for the water damage industry.

Pro-Tip: The new generation of equipment available greatly reduces energy consumption while remaining sustainable and environmentally friendly.

  • Moisture Monitoring
    • With the proper equipment and setup complete, critical monitoring follow-ups are scheduled to ensure that the established drying plan is being followed with predetermined goals on the path to be met.

Water Damage Restoration in Hilliard 

When it comes to water damage restoration in Hilliard, Ohio, it’s important to choose a company with a proven track record of excellence and dedication to its clients. Our company provides 24/7 emergency water damage restoration services throughout Hilliard and the surrounding areas, ensuring that our IICRC-certified technicians are always available to assist you in your time of need.

Our team of experts is highly trained and certified in water damage restoration, and works for you, not your insurance carrier or third-party administrator. Every recommendation given by us is backed by the IICRC-S500, published water damage standards, with the goal of restoring your home or business as it was or better.

We understand the critical nature of water damage, and that time is of the essence in preventing unnecessary or secondary damage. Our technicians arrive on-site within 90 minutes of your call, with an average onsite arrival time to Hilliard water damage claims in less than 60 minutes.

As one of the highest-rated water damage companies in the state, we work hard to make sure we deserve that rating. Our technicians are highly trained in the use of the latest technology, using industry-approved equipment, and the very latest in water damage repair techniques.

Emergency Water Damage Hilliard Ohio

Every home or business is unique, however many of the building materials used in construction today are common and used throughout the United States. Drywall, insulation, carpet, padding, and hardwood flooring have a high absorption rate and become damaged quickly.

Inexperienced restoration contractors may miss critical elements and hidden pockets of moisture in Hilliard water-damaged homes or businesses. In doing so, the risk of secondary damage such as mold growth increases. Our certified water damage technicians are equipped with the latest in technology, tools, and equipment in not only identifying and documenting areas of water damage and moisture but properly drying the affected areas as well.

Non-invasive moisture meters, thermal imaging, and ATP meters allow for thorough property inspection without causing further damage to the building or structural materials.

Follow-up visits and exclusive documentation in moisture monitoring in tracking the progress of drying in reaching the necessary dry standard for any building material affected. Knowing and documenting it’s dry for your protection and records.

Hilliard Oh Water Extraction

Water is one of the most destructive elements on earth. In your home or business, sudden water damage can create a stressful situation that will work to damage the structure and your personal property. Any water damage should be addressed quickly and removed to prevent unnecessary property damage up to and including mold growth.

Water extraction and removal should be accomplished using the fastest means possible. Our teams are equipped with the tools such as truck-mounted extraction equipment or portable sump and utility pumps, to thoroughly remove as much water and moisture as possible.

For your protection, do not allow a restoration contractor to detach and “float” by placing air movers under the carpet. Doing so will not only void any manufacturer’s warranty, this practice will lead to premature delamination of the carpet backing. Weighted extraction must be used in salvaging any carpet with padding.

Pro-tip: Want to check the effectiveness of water extraction done on carpet and padding? Pull back the carpeting at a corner and squeeze a 12” square of padding. If water streams out, the extraction was not performed correctly.

Frozen and Burst or Broken Water Supply Lines

With an average below-freezing temperature in Hilliard, water damage due to frozen and burst pipes are a common occurrence with hundreds of Hilliard water damage property claims filed annually. Whether due to improper insulation around supply lines in walls or water damage ceilings or lack of heat due to vacancy, the water damage caused by these issues can be severe.

Property damage in vacant homes and businesses can go unnoticed for days at a time, allowing thousands of gallons of water to flow freely causing thousands of dollars in damage to the building materials and structure.

Unattended water damage in these properties often leads to additional property damage such as warped flooring, delaminating carpeting, falling drywall, damaged insulation, and mold damage.

Broken water pipes often occur due to improper installation, corrosion, or faulty material. While the sudden rush of water can be stressful, it’s often a clean water source and can be cleaned up successfully with a quick response.

Our teams have the ability and equipment to restore heat, make plumbing repairs and restore water service where need be in an effort to begin the restoration process as soon as practical.

Basement Flood Cleanup Hilliard, Ohio

Flood waters are often the result of faulty sump pumps or storm waters overflowing the foundation walls. Broken downspouts and grading issues often result in basement flooding and with the older construction of homes and businesses throughout Hilliard the foundation walls are presenting problems due to the shifting and settling of the ground around them.

Flood waters are often considered one of the more serious categories of water damage due to the number of contaminants, both biological and microbial that can be found in a backup. For this reason, you should never enter a flooded basement or flood water unprotected and should the water at all costs if contact with any electrical device is suspected.

Flooding that is the result of the foundation, for example, water that has come in through the foundation walls, is often not covered by an insurance carrier.

Sump pump coverage for backup and failure is most often available as an additional rider with your current homeowners’ policy.

Check with your carrier or agent to verify and obtain coverage today, before you experience Hilliard water damage.

Water Damage Cleanup

Water damage property damage claims have quickly become the number one made claim for insurance coverage over any other insurable loss. Carriers have reported total claim amounts exceeding a billion dollars a year with flooring being the highest cost in replacement.

It’s against the law for the restoration contractor to make coverage determinations, advise as to potential coverage, advise in “bad faith” determination or act in any manner of an adjuster or public adjuster. Unfortunately, the downside to this law is that the home or business owner loses the ability to have an experienced, ethical contractor as an advocate in their claim.

The adjusters assigned by the insurance carriers are not experts in water damage, building construction, current building code, or mold prevention or removal and typically work with the best interest of the insurance carrier in mind.

What the Restoration Contractor Can Do

Despite the law, an experienced, ethical water damage restoration contractor is still able to help a great deal. We are able to speak of our experience and give guidance on the proper procedures involved in the restoration of your home or business.

In using that experience, we can provide a well-documented line estimate for both the emergency water damage services and any building water damage repairs that may be needed. Any estimate given to you should be line items, specific to your property damage, and include detailed notes to explain any detail that may be needed in special or unusual building material line items.

Pro-Tip: As the policyholder, you are still required to mitigate your loss. Doing nothing may risk any applicable coverage available.

You’re Not Expected to Be an Expert in Insurance Coverage

The UPPA laws and insurance carriers were not created in an attempt to force you, the policyholder to go about figuring out the Hilliard water damage claim process on your own. They were written in an effort to protect you from unethical contractors and vendors taking advantage of your insurance policy.

Here are a few good tips to get you started on a path of successful restoration:

  • Contact a restoration company to initiate water damage restoration services right away. Doing so will mitigate and reduce the severity of the loss.
  • For your protection, keep conversations, advice, and contracts in writing. Verbal statements seldom stand up in court or overrule a written and signed document.
  • Take pictures of any and all damaged items and do not discard any damaged personal property until reviewed and accepted by the carrier and adjuster.
  • Mitigation services such as water extraction, removal of saturated carpet and padding, and the removal of water-damaged drywall and insulation may start right; any building repair services cannot begin until your carrier has had the opportunity to review the damaged property.
  • For your protection, verify the restoration company is licensed, is insured properly, and has workers’ compensation coverage. Any injury in your home or business may be your financial responsibility if the restoration contractor is not properly insured and covered by workers’ compensation insurance.

For water damage prevention information and quick tips, please visit our water damage prevention page.

If you find yourself at odds with your insurance carrier or adjuster, you have the right to contact the Ohio Department of Insurance and file a grievance as well as to contact a licensed public adjuster.

A licensed public adjuster has the legal authority to act as your advocate in the insurance claims process for your property damage though should be used as a last resort after all communication attempts with your carrier and/or adjuster have failed.

For your convenience, links to each are listed here.

Ohio Department of Insurance

Ohio Department of Insurance Licensed Public Adjusters

Sewage Cleanup in Hilliard Oh

Widely considered the most serious category in water damage and is often referred to as “Black Water”. Sewer water is grossly contaminated, containing potential pathogens, microbes, viruses, and disease, and should never be entered by inexperienced or untrained contractors or vendors.

The cleanup of sewage water is extensive and often means the removal of most of the building materials and personal property affected. Porous and semi-porous materials must be discarded as sanitizing and deodorization of these items will often exceed value or be impossible to verify effectiveness. Non-porous building materials and personal property should be cleaned, sanitized thoroughly, and removed, if possible from the area during the restoration process.

Take caution as inexperienced restoration contractors will often use primers and sealants on wood surfaces such as sill plates and framing. This practice will hide ineffective cleaning procedures and may lead to secondary issues such as mold growth and contamination. Do not allow this practice without verification of cleaning such as ATP meter results and documentation.

Water Damage Cleanup in Hilliard

The restoration of the water damage cleanup in your home or business will only be as successful as the experience of and the procedures followed by the restoration contractor. An unethical contractor will not utilize the necessary tools or ensure that the affected building materials have reached their dry standard.

Take caution when selecting a restoration contractor. You’re giving the responsibility and safety of your home or business to someone that may not have the experience and training to take the precautions that should be. There have been hundreds of reports of chemical-induced illness and property damage due to the products they’ve used, most often without your knowledge.

Pro-Tip: It’s the law that you are made aware of any product or chemical used in your home or business. An MSDS sheet must be given to you upon demand and you should ask for it.

Our teams take the environment and your health and safety seriously and as a primary focus in every service we provide. In water damage restoration, we only use environmentally friendly products such as Benefect®, an all-natural plant-based antimicrobial, and disinfectant in your Hilliard home or business.

Emergency water damage, flooded basement cleanup, water extraction, sewage backup cleanup, and mold damage services are available around the clock and around the state. Rest assured if you need an expert available at 2 am, contact us, your call will be answered and service will be on the way.

We take great pride in the fact that our services are ranked and reviewed highly throughout Columbus and surrounding communities. 

Water Damage Cleanup & Restoration Services Available 24/7 Nationwide

Water Damage Restoration Services Near Me.

Water Damage Services in the following zip codes for Hilliard, Ohio – 43016,43026, 43221

Water restoration Hilliard Ohio & Hilliard water department is serviced by Columbus Division of Water 614 645 8276